XSTANCEReviews of thexstance.com

Response from XSTANCESep 30, 2025

Hi there, We’re really sorry for any inconvenience you’ve experienced while trying to return your XSTANCE insoles and we’re sorry they didn’t work out for your girl. In general, we recommend wearing XSTANCE insoles for a few hours at first and gradually increasing the time until you’re fully accustomed to the support. It may feel a bit unusual at the beginning, but proper footwear and the support provided by XSTANCE insoles can have a big impact on your posture and overall body movement. If she’s already tried breaking them in and isn’t getting positive results, we completely understand and definitely want to help. If you haven’t received a response yet, we recommend checking your spam or junk folder as it might have landed there. Our customer support team works 24/7, and we always aim to respond within 24 hours. If it’s still not in your inbox, please reach out again via email at [email protected] or call/message us at (800) 906-7255 — we’ll make sure to get this sorted for you. We truly appreciate your patience and want to make this right! 💚 -XSTANCE Team