MARTHA D.
The inserts are the only inserts I have…
The inserts are the only inserts I have tried that actually make my foot feel better. They are not thick or bulky and just seem to contour the areas of my feet that feel pain or fatigue.

XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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MARTHA D.
The inserts are the only inserts I have tried that actually make my foot feel better. They are not thick or bulky and just seem to contour the areas of my feet that feel pain or fatigue.
Bruce
Don't buy these! The worst inner soles ever. The arch is way to high. Trying to return them but the customer service is horrible
Response from XSTANCEMar 4, 2026
Hi there, We’re sorry to hear about your experience and appreciate you sharing your feedback. We understand how frustrating it can be when a product doesn’t feel right or when support doesn’t meet expectations. Our XSTANCE insoles are designed with a medium arch, so they’re generally not too high, but sometimes they can feel different at first. In general, we recommend wearing them for just a few hours in the beginning and gradually increasing the time as your feet adjust. This helps your muscles and posture get used to the support. Also, because our insoles slightly increase foot height, we suggest removing your original insoles before inserting the XSTANCE ones to create more space and comfort. We also always strive to provide impeccable customer service, and we’re genuinely sorry if we fell short in your case. If you’re not satisfied in any way, we encourage you to reach out directly at [email protected]. We’d love the chance to help make things right and learn how we can improve. Thank you again for your honest feedback - it really helps us do better! Warm regards, The XSTANCE Team
Dixie S.
Finally got my inserts.
Deacon O.
I cannot speak to the longevity of these insoles, yet, but they fit perfectly and work to relieve my for pain all day long! Will definitely buy a few more pairs to place in all of my different shoes!
Allen
Jessica helped me with my accidental double order concern and was very fast acting. She gave me alternative options and processed my choice in a very timely manner. Excellent customer service! Thank you!
Cindy H.
We really love the inserts we got and going to purchase more so we don't have to keep swapping them to other shoes
Sue
Courteous reply to my issue and willingness to resolve it.
MS
I had some lingering heel pain even after using corrective insoles that had helped my plantar fasciitis, but hadn’t totally eliminated some heel pain. After about a week of wearing yours, I was basically pain free. The extra arch support I feel in yours made a big difference!