Nancy H.
The insoles are as good as advertised
The insoles are as good as advertised. They are making a positive difference in how my feet feel now.

XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Nancy H.
The insoles are as good as advertised. They are making a positive difference in how my feet feel now.
John W.
Great customer service very helpful and the product is amazing
Billy
Great customer service very helpful and sorted my issue with no problems
William
It took a couple weeks, and then some improvement, so far I do like these inserts. I definitely recommend these insoles.
Paulo E. S.
Love the insoles so far. Very comfortable and well built. Planning to buy other products.
MJS
I purchased the slippers and was very disappointed. The product is a cheap, lightweight, piece of plastic which has no arch support whatsoever. They are not worth anything close to the cost. Unfortunate because the insoles are a good product.
Response from XSTANCEMar 10, 2026
Hi there, Thank you for taking the time to share your experience and we’re genuinely sorry to hear that the slippers didn’t meet your expectations. We designed these slippers with tired feet in mind - the thick yet extremely lightweight EVA foam is meant to absorb shock and keep your feet warm on cold floors during winter. The anti-slip soles and raised edges are there to help stabilize every step and keep you safe, even on wet surfaces, while the breathable materials help prevent dampness, stickiness, and odor in humid weather. That said, we completely understand that everyone’s feet and comfort preferences are different, and it sounds like these slippers weren’t the right fit for you. We truly appreciate your honest feedback, and we’ll use it to continue improving our products. On the other hand, we’re glad to hear that you’ve had a positive experience with our insoles - that means a lot to us! To help, we’d be happy to explore exchanging your slippers for a pair of insoles that may better suit your needs. Just reach out to us at [email protected] and we’ll make it as easy as possible. Thank you again for your feedback and for helping us keep improving. Your experience truly matters to us, and we hope we can turn it into a positive one for you. --XSTANCE Team--
Hummer
I have had plantar faciatis in the past so I have prescribed insoles. I was looking for another insole that had great arch support. I feel xstance insoles really help with minimizing any reoccurance of the heel issues. I bought 4 pair so I have enough to share among the different shoes that I wear.
Kevin N.
So far I’m up to 5 pair of these. They definitely have been an incredible upgrade from both original and store bought insoles. They are a little too thick for some of my shoes and sneakers so wondering if there’s a more refined option here for my shoes, loafers, oxfords etc. but overall these things have helped me feel way more comfortable than I have in years standing fr long periods of time. I’m a dj that does private events which means a lot of 4 - 7 hour sets. And by day I’m walking properties and buildings. This may have added about 5 years to each of those careers