Margaret
Great comfort in a nice looking shoe.
Great comfort in a nice looking shoe.

We made it our mission to enhance the human journey. Every effort to source the world's most supportive footwear is guided by the simple idea that walking makes life better, for everyone, everywhere, every day.The Walking Company began in 1991, when a group of California entrepreneurs saw growing demand for shoes that were genuinely comfortable and genuinely well made. They founded the business with one goal: to lead in comfort footwear. In the early years we focused on curating premium comfort brands known for supportive construction and quality craftsmanship. As the comfort and wellness category grew through the 2000s, we expanded into an extensive range of footwear designed to relieve foot pain and support everyday well-being, and became a leading destination for customers who want style without giving up comfort.Three principles sit behind everything we sell: comfort, support and recovery. Every product we carry has to deliver on at least one, and the best deliver on all three.When we could not find products that met that standard at an accessible price, we built our own. ABEO, our premium line, was developed from millions of customer foot scans and features metatarsal support designed to relieve pressure and pain. Our orthotics range covers pain relief, arch support, cushioning and stability, and our comfort and support footwear system pairs the shoe with an orthotic base, so support comes built in rather than sold as an afterthought. Customers can then upgrade to the orthotic that suits their feet. Alongside our own brands, we continue to carry carefully selected third-party brands that meet the same three standards.We also know that comfort is personal. Fit questions, sizing questions and questions about which orthotic suits a particular foot are the ones we get most often, and our team is here to answer them by chat, by phone or in store. Insights from more than six million customers shape what we buy, what we develop and what we stop selling.
The Walking Company (thewalkingcompany.com) has 243 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent

Clothing & Underwear · Henderson, Nevada
Excellent

Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
Showing 105 reviews with 5 stars · Clear filters
Margaret
Great comfort in a nice looking shoe.
ELEANOR S.
Fast shipping. Great quality product.
Response from The Walking CompanySep 14, 2026
Hi Eleanor, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your wonderful feedback with us! We’re delighted to hear that you were pleased with the fast shipping and the great quality of your purchase. We work hard to make sure our customers receive their orders promptly while maintaining the quality and standards they expect from us. It’s incredibly rewarding to know that your experience met your expectations. Your kind words are truly appreciated and mean a great deal to our entire team. Feedback like yours motivates us to continue providing quality products and reliable service to our valued customers. Thank you again for choosing us and for sharing your experience. We look forward to serving you again and providing another excellent shopping experience! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
TERESA A.
Never disappointed when I shop here. Communication is great, shipping is quick, and their shoes are 5 star.
Response from The Walking CompanySep 14, 2026
Hi Teresa, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your wonderful feedback and for your continued support! We’re absolutely delighted to hear that you’re never disappointed when shopping with us. It means so much to know that you’ve had a consistently positive experience with our communication, quick shipping, and the quality of our shoes. We take great pride in providing our customers with reliable service and footwear that meets their expectations, so hearing that you would give our shoes a 5-star rating is truly appreciated. Your continued trust and loyalty are incredibly valuable to us. Feedback like yours is a wonderful encouragement to our entire team and motivates us to keep delivering the quality products, timely service, and excellent customer experience you deserve. Thank you again for choosing us and for taking the time to share your experience. We’re grateful to have you as a valued customer and look forward to making every future shopping experience just as positive! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
Helen H.
Shoes from the Walking Company are always comfortable
Response from The Walking CompanySep 14, 2026
Hi Helen, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your kind feedback with us! We’re delighted to hear that you have consistently found your shoes from The Walking Company to be comfortable. Providing comfortable, supportive, and high-quality footwear is something we truly value, so it means a great deal to know that our shoes continue to meet your expectations. Your continued trust and satisfaction are incredibly important to us. We sincerely appreciate your loyalty and for choosing The Walking Company for your footwear needs. Thank you again for your wonderful feedback and for being a valued customer. We look forward to continuing to provide you with comfortable shoes and a great shopping experience! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
Katherine C.
Ordering process is easy and deliveries are timely. The products I buy are always in excellent condition. Customer service is excellent
Response from The Walking CompanySep 14, 2026
Hi Katherine, Thank you for reaching out to the WalkingCo Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your wonderful feedback with us! We’re thrilled to hear that you find our ordering process easy and that your deliveries consistently arrive in a timely manner. It’s also wonderful to know that the products you receive have always arrived in excellent condition. We work hard to ensure that our customers receive quality products that meet their expectations. We’re especially grateful to hear your kind words about our customer service. Providing friendly, helpful, and reliable support is very important to us, and your feedback lets us know that our team is doing a great job. Your continued trust and satisfaction mean a great deal to us. Feedback like yours motivates our entire team to continue providing a smooth ordering experience, dependable delivery, quality products, and excellent customer service. Thank you again for your continued support and for being a valued customer. We truly appreciate you choosing us and look forward to serving you again in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
Natalia F.
Shoes always fit me. I never had had to return them. And they last forever. So comfortable that I can sleep with them on !
Response from The Walking CompanySep 14, 2026
Hi Natalia, Thank you for reaching out to the WalkingCo Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your wonderful feedback with us! We’re thrilled to hear that our shoes have consistently fit you well and that you’ve never needed to return them. It means so much to know that you’ve also been impressed with their durability and long-lasting quality. We take great pride in offering footwear that provides both comfort and reliability, so hearing that your shoes have lasted for years is truly rewarding. We especially appreciate your kind comments about the comfort of our shoes. Knowing that they are comfortable enough for you to enjoy wearing them throughout the day is a wonderful compliment! Your continued satisfaction and loyalty mean a great deal to our team. Your feedback is incredibly valuable and encourages us to continue providing high-quality, comfortable, and dependable footwear for our customers. Thank you again for choosing us and for being such a loyal customer. We truly appreciate your support and look forward to serving you again in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
Noreen S.
Excellent products. Easy to use website
Response from The Walking CompanySep 14, 2026
Hi Noreen, Thank you for reaching out to the WalkingCo Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your feedback with us! We’re delighted to hear that you’re happy with the quality of our products and that you find our website easy and convenient to use. We strive to make the entire shopping experience as simple and enjoyable as possible, from browsing our products to placing an order. Your feedback lets us know that our efforts are making a positive difference. We truly appreciate your support and kind words. Thank you for choosing us, and we look forward to providing you with another great shopping experience in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
Celia C.
Awesome customer service!! Returns and refunds were a breeze to do. Shoes are excellent quality love it!❤️
Response from The Walking CompanySep 14, 2026
Hi Celia, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your wonderful feedback! ❤️ We’re thrilled to hear that you had such a positive experience with our customer service and found the return and refund process easy and convenient. We’re also very happy to know that you love the quality of your shoes. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. Feedback like yours is very encouraging to our team and motivates us to continue providing excellent customer service and high-quality footwear. Thank you again for your support and for choosing The Walking Company. We look forward to serving you again in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US