The Walking CompanyReviews of thewalkingcompany.com

Response from The Walking CompanySep 14, 2026

Hi Kim, Thank you for reaching out to the Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your feedback! We’re delighted to hear that you appreciate the high quality of our ABEO brand shoes. We take great pride in offering footwear that combines quality, comfort, support, and durability. It’s wonderful to know that the quality of ABEO shoes has made a positive impression on you. Your feedback means a great deal to us and encourages our team to continue maintaining the high standards our customers expect. We truly appreciate your support and are grateful that you chose ABEO for your footwear needs. Thank you again for your kind words and for being a valued customer. We look forward to providing you with more quality footwear and an excellent shopping experience in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Leda, Thank you for reaching out to the Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your wonderful experience with us! We’re truly delighted to hear that you were able to find a pair of shoes that you really liked and that our team was able to make the exchange process smooth and enjoyable for you. We understand that needing a different size can sometimes be frustrating, so we’re especially happy to know that you felt kindly and patiently assisted throughout the process and that you received your replacement quickly. Providing helpful, patient, and efficient service is very important to us, and your kind words mean a great deal to our team. Your feedback is a wonderful reminder of how important it is to be there for our customers and make every part of their shopping experience as easy and positive as possible. We truly appreciate your trust, your patience, and the opportunity to assist you. Thank you again, Leda, for your kind message and for choosing us. We’re so happy to know you had a rewarding experience, and we hope you continue to enjoy your new shoes! 🥰 If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Tracy, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by your sandals being delivered to the wrong address and for the fact that they did not fit as expected. We’re glad to hear that you were able to locate your package and that our Customer Service team was able to assist you with a 30% refund. We’re especially happy to know that the representative you spoke with was kind and helpful throughout the process. Your kind words about our customer service mean a great deal to us. We truly appreciate you recognizing the effort of our team to provide a helpful and positive experience, even when an issue arises. Please know that we will also take your feedback regarding the delivery and fit into consideration as we continue to improve our products and services. We value your experience and appreciate you giving us the opportunity to assist you. Thank you again for your patience, understanding, and continued support. We hope to provide you with an even better experience on your future purchases. If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Anne, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your positive feedback with us! We’re delighted to hear that you found the ordering process easy and that your shoes arrived in good time. We truly appreciate your support and are happy to know that your shopping experience was smooth and convenient. Your kind words mean a lot to our team and encourage us to continue providing an easy ordering process and reliable service for our customers. Thank you again for choosing us. We hope you enjoy your new shoes and look forward to serving you again in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Mary, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your wonderful feedback with us! We’re thrilled to hear that you were pleased with the quick and efficient shipping and that the quality of your shoes met your expectations. We’re also glad to know that you found our return process easy and that your refund was successfully credited back to your card. We strive to make every part of the shopping experience—from placing an order to receiving your purchase and, when needed, completing a return—as simple and convenient as possible. Your kind words are truly appreciated and mean a great deal to our team. Feedback like yours lets us know that our efforts to provide quality products, efficient service, and a hassle-free experience are making a positive difference for our customers. Thank you again for your support and for choosing us. We look forward to serving you again and providing you with the same great experience in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Kimberly, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your wonderful feedback with us! We’re thrilled to hear that you found the online ordering process simple and convenient once again. It means so much to us to know that this is your fourth pair in this style and that you continue to be pleased with your shoes. We’re especially happy to hear that you enjoy the arch support and casual style, as we strive to create footwear that combines comfort, support, and everyday versatility. Your continued trust and loyalty truly mean a lot to our team. Feedback from returning customers like you is incredibly valuable and lets us know that we’re meeting your expectations. Thank you again for choosing us and for being a valued customer. We hope you continue to enjoy your new pair, and we look forward to helping you find many more comfortable favorites in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Claudia, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your wonderful feedback with us! We’re delighted to hear that you’re happy with the quality of your purchase, the great value, and the quick delivery. We strive to provide our customers with quality products at a good price while making sure orders arrive as quickly and efficiently as possible. It’s always encouraging to hear when we’ve been able to meet your expectations. Your kind words are truly appreciated and mean a lot to our entire team. Thank you for choosing us and for your support. We look forward to serving you again and providing you with another great shopping experience! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Leslie, Thank you so much for your kind feedback! We’re delighted to hear that you had an excellent experience with our service. Providing friendly, efficient, and reliable customer service is very important to us, so it truly means a lot to know that our team was able to meet your expectations. Your positive feedback is greatly appreciated and serves as wonderful encouragement for our team to continue delivering the level of service our customers deserve. Thank you again for your support and for taking the time to share your experience with us. We look forward to serving you again in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US