Marlene M.
Walk without pain
Was able to walk without pain. I’ve tried the metatarsal insoles, pads without relief; these shoes actually do the job.

We made it our mission to enhance the human journey. Every effort to source the world's most supportive footwear is guided by the simple idea that walking makes life better, for everyone, everywhere, every day.The Walking Company began in 1991, when a group of California entrepreneurs saw growing demand for shoes that were genuinely comfortable and genuinely well made. They founded the business with one goal: to lead in comfort footwear. In the early years we focused on curating premium comfort brands known for supportive construction and quality craftsmanship. As the comfort and wellness category grew through the 2000s, we expanded into an extensive range of footwear designed to relieve foot pain and support everyday well-being, and became a leading destination for customers who want style without giving up comfort.Three principles sit behind everything we sell: comfort, support and recovery. Every product we carry has to deliver on at least one, and the best deliver on all three.When we could not find products that met that standard at an accessible price, we built our own. ABEO, our premium line, was developed from millions of customer foot scans and features metatarsal support designed to relieve pressure and pain. Our orthotics range covers pain relief, arch support, cushioning and stability, and our comfort and support footwear system pairs the shoe with an orthotic base, so support comes built in rather than sold as an afterthought. Customers can then upgrade to the orthotic that suits their feet. Alongside our own brands, we continue to carry carefully selected third-party brands that meet the same three standards.We also know that comfort is personal. Fit questions, sizing questions and questions about which orthotic suits a particular foot are the ones we get most often, and our team is here to answer them by chat, by phone or in store. Insights from more than six million customers shape what we buy, what we develop and what we stop selling.
The Walking Company (thewalkingcompany.com) has 243 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent

Clothing & Underwear · Henderson, Nevada
Excellent

Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
Showing 105 reviews with 5 stars · Clear filters
Marlene M.
Was able to walk without pain. I’ve tried the metatarsal insoles, pads without relief; these shoes actually do the job.
Suzanne H.
Like the product and easy ordering
Response from The Walking CompanySep 14, 2026
Hello Suzanne, Thank you so much for your wonderful feedback! We’re delighted to hear that your shoes have provided you with exceptional comfort. It’s also great to know that ordering online has been easy. We truly appreciate your continued support and loyalty. Thank you for choosing The Walking Company, and we look forward to helping you find your next comfortable pair! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at 1-855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit our WalkingCo Help Center which can be found at the bottom of our website thewalkingcompany.com/. We are here to address all the questions and concerns you may have. Thank you, Alfred The Walking Company Customer Experience Team http://thewalkingcompany.com/
Julia
My feet feel great after wearing these shoes for a while, and also my knees are beginning to feel better. The customer service is amazing! I accidentally ordered the wrong size and didn't catch it until I recieved the shoes. I called, they let me exchange them and even told me if I called them I could get the replacement shoes at the sale price that I ordered the original pair! Great service and happy to pay the price for these shoes and happy that it is an American company!
Response from The Walking CompanySep 14, 2026
Hello Julia, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that your feet feel great in your shoes and that your knees are beginning to feel better as well. We’re also glad our Customer Service Team was able to assist you with the size exchange and honor the original sale price. We truly appreciate your kind words about our service and your support. Thank you for choosing ABEO and The Walking Company. We’re delighted to have you as a customer and look forward to helping you find many more comfortable pairs in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at 1-855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit our WalkingCo Help Center which can be found at the bottom of our website thewalkingcompany.com/. We are here to address all the questions and concerns you may have. Thank you, Alfred The Walking Company Customer Experience Team http://thewalkingcompany.com/
Ruth S.
The Obeo shoes I have are super comfortable. I just keep getting more when a pair wears out (after 2+ years of dedicated wearing). Ordering on line has been easy and delivery reliable.
Response from The Walking CompanySep 14, 2026
Hello Ruth, Thank you so much for your wonderful feedback! We’re delighted to hear that your ABEO shoes have provided you with exceptional comfort and lasted for more than two years of dedicated wear. It’s also great to know that ordering online has been easy and that your deliveries have been reliable. We truly appreciate your continued support and loyalty. Thank you for choosing ABEO and The Walking Company, and we look forward to helping you find your next comfortable pair! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at 1-855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit our WalkingCo Help Center which can be found at the bottom of our website thewalkingcompany.com/. We are here to address all the questions and concerns you may have. Thank you, Alfred The Walking Company Customer Experience Team http://thewalkingcompany.com/
Linda H.
Everything went smoothly. Thank you.
Response from The Walking CompanySep 14, 2026
Hi Linda, Thank you for reaching out to the Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience with us. We’re happy to hear that everything went smoothly with your order. It’s wonderful to know that you had a simple and positive experience from start to finish. Your satisfaction means a lot to us and encourages our team to continue providing quality products and a smooth shopping experience for our customers. Thank you again for choosing The Walking Company. We truly appreciate your business and look forward to serving you again in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
Mary B.
I had to make an exchange on a pair of sandals. Customer service responded quickly with links on how to do it. The process was easy and quick. The replacement shoes came within a few days after I mailed off the original shoes to The Walking Company. Exchanges were completely free of any service charges.
Response from The Walking CompanySep 14, 2026
Hi Mary, Thank you for reaching out to the Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your wonderful experience with us! We truly appreciate your kind words and are happy to hear that your exchange went smoothly. We’re glad that our Customer Service team was able to respond quickly and provide helpful instructions and links to make the exchange process easy. It’s also wonderful to know that you received your replacement sandals within just a few days and that you appreciated having a completely free exchange without any service charges. We understand how important it is to have a simple and hassle-free exchange process, and we’re delighted that we were able to make your experience convenient. Thank you again for choosing The Walking Company and for your support. We truly appreciate your business and look forward to assisting you again in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
Debbie M.
My replacement shipment came promptly
Response from The Walking CompanySep 14, 2026
Hi Debbie, Thank you for reaching out to the Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your feedback! We truly appreciate you taking the time to share your experience with us. We’re happy to hear that your replacement shipment arrived promptly. We understand how important it is to receive a replacement in a timely manner, and we’re glad that everything went smoothly with your shipment. Thank you again for choosing The Walking Company and for your continued support. We truly appreciate your business and hope you enjoy your replacement shoes! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
Ann K.
You refunded my ALL my $$$. I did not wrap my Return as was explained to me. One of my family member called Customer & Service Explained what took place. If I ever have to return another item I sure will return it the correct way. Thank you Ann Kessler.
Response from The Walking CompanySep 14, 2026
Hi Ann, Thank you for reaching out to the Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and your understanding. We’re glad that our Customer Service team was able to assist you and help resolve the situation with your return and refund. We understand that return instructions can sometimes be confusing, and we appreciate you taking the time to explain what happened. We’re also happy to hear that you now know how to properly prepare your return should you need to send another item back in the future. Your patience and cooperation are greatly appreciated. Thank you again for choosing The Walking Company and for your support. We truly value your business and look forward to assisting you again whenever you need us. If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US