The Walking Company Reviews | Read Customer Reviews of thewalkingcompany.com

The Walking CompanyReviews of thewalkingcompany.com

3.0243 reviews
Clothing & Underwear
2200 Paseo Verde Parkway, Suite 290, Henderson, Nevada

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The Walking Company

About The Walking Company

We made it our mission to enhance the human journey. Every effort to source the world's most supportive footwear is guided by the simple idea that walking makes life better, for everyone, everywhere, every day.The Walking Company began in 1991, when a group of California entrepreneurs saw growing demand for shoes that were genuinely comfortable and genuinely well made. They founded the business with one goal: to lead in comfort footwear. In the early years we focused on curating premium comfort brands known for supportive construction and quality craftsmanship. As the comfort and wellness category grew through the 2000s, we expanded into an extensive range of footwear designed to relieve foot pain and support everyday well-being, and became a leading destination for customers who want style without giving up comfort.Three principles sit behind everything we sell: comfort, support and recovery. Every product we carry has to deliver on at least one, and the best deliver on all three.When we could not find products that met that standard at an accessible price, we built our own. ABEO, our premium line, was developed from millions of customer foot scans and features metatarsal support designed to relieve pressure and pain. Our orthotics range covers pain relief, arch support, cushioning and stability, and our comfort and support footwear system pairs the shoe with an orthotic base, so support comes built in rather than sold as an afterthought. Customers can then upgrade to the orthotic that suits their feet. Alongside our own brands, we continue to carry carefully selected third-party brands that meet the same three standards.We also know that comfort is personal. Fit questions, sizing questions and questions about which orthotic suits a particular foot are the ones we get most often, and our team is here to answer them by chat, by phone or in store. Insights from more than six million customers shape what we buy, what we develop and what we stop selling.

The Walking Company (thewalkingcompany.com) has 243 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: thewalkingcompany.com
Website: thewalkingcompany.com
Category: Clothing & Underwear
Location: Henderson, Nevada
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Walking Company reviews

Showing 105 reviews with 5 stars · Clear filters

Kris
Sep 13, 2026
Love the Abeo insert!
Love the Abeo insert!
Response from The Walking CompanySep 14, 2026
Hi Kris, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your wonderful feedback! We’re very happy to hear that you love your ABEO insert and that it has been a great addition for you. We truly appreciate you taking the time to share your experience with us. Customer feedback is very important to us, and it’s always great to hear when our products provide the comfort and support our customers are looking for. Thank you again for your support and for choosing ABEO. We hope you continue to enjoy your insert! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
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Carolann J.
Sep 13, 2026
Great Deal on Boots I Love
Great Deal on Boots I Love
Response from The Walking CompanySep 14, 2026
Hi Carolann, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your wonderful feedback! We’re very happy to hear that you love your boots and were able to get them at a great deal. It’s always great to know that our customers are happy with both the products and the value we offer. We truly appreciate you taking the time to share your experience with us. Your support means a lot to The Walking Company, and we hope you continue to enjoy your new boots! Thank you again for choosing The Walking Company. We look forward to serving you again in the future. If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
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customer
Sep 13, 2026
All my shoes are Abeo
All my shoes are Abeo! Reliable quality. Good arch support. Last a long time.
Response from The Walking CompanySep 14, 2026
Hi Kathleen, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your wonderful feedback and for being a loyal ABEO customer! We’re very happy to hear that you trust ABEO for reliable quality, good arch support, and long-lasting comfort. It means a lot to us to know that our shoes have continued to meet your expectations and provide the support you need. We truly appreciate your continued support and loyalty. Feedback like yours is very encouraging and motivates us to continue providing comfortable, supportive, and quality footwear for our customers. Thank you again for choosing ABEO. We look forward to keeping you comfortable for many more years to come! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
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Doris N.
Sep 13, 2026
My experience with The Walking Store…
My experience with The Walking Store has been great they have a wide selection and great prices. Definitely will be shopping there in the near future.
Response from The Walking CompanySep 14, 2026
Hi Doris, Thank you so much for taking the time to share your wonderful feedback! We’re very happy to hear that you’ve had a great experience with The Walking Company. It’s wonderful to know that you appreciate our wide selection and competitive prices. We truly value your support and are grateful that you plan to shop with us again in the future. Feedback like yours means a lot to our team and encourages us to continue providing quality products, great value, and a positive shopping experience. Thank you again for choosing The Walking Company. We look forward to serving you again soon! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
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Seth
Sep 13, 2026
Best work shoes ever
I thought these shoes had been discontinued!! When I found them in stock I was happy. Best work shoes I’ve found.
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Ms.Quinn
Sep 13, 2026
Love these flip flops
Love these flip flops! You get comfort and support in the same shoe. This is my second pair and I plan on buying more when these wear out.
Response from The Walking CompanySep 14, 2026
Hi Terressa, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your wonderful feedback! We’re so happy to hear that you love your flip-flops and enjoy having both comfort and support in the same shoe. It means a lot to us to know that you were happy enough with your first pair to purchase a second pair. We truly appreciate your continued support and loyalty. It’s wonderful to hear that you plan to purchase another pair when your current ones eventually wear out. Thank you again for choosing The Walking Company and for sharing your experience with us. We look forward to keeping you comfortable for many more pairs to come! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
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Cheryl M.
Sep 13, 2026
Ease of ordering
Ease of ordering. Being able to pay through my Amazon account
Response from The Walking CompanySep 14, 2026
Hi Cheryl, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your feedback! We’re happy to hear that you found the ordering process easy and convenient, especially being able to complete your purchase using your Amazon account. We understand how important it is to have a simple and convenient checkout experience, and we’re glad this option made your shopping experience easier. We truly appreciate your support and feedback. Your comments encourage us to continue providing convenient shopping options and a smooth experience for our customers. Thank you again for choosing The Walking Company. We look forward to serving you again in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
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Murcy J.
Sep 13, 2026
Satisfied
I'm happy with the sandals, and for a great deal. I wanted size 8 1/2 they didn't have any so I got size 9 a little too big but it will do. The delivery was on time.
Response from The Walking CompanySep 14, 2026
Hi Murcy, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for taking the time to share your feedback! We’re happy to hear that you’re pleased with your sandals and were able to get them at a great price. We’re sorry that your preferred size 8.5 was not available, but we’re glad that the size 9 will still work for you. We’re also happy to hear that your order arrived on time. We truly appreciate your support and are grateful that you chose The Walking Company. Thank you again for sharing your experience with us. We hope you continue to enjoy your new sandals and look forward to serving you again in the future! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US
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