The Violet VixenReviews of thevioletvixen.com

I'm giving this 3 stars because when I finally received my product it was great! The responding to customer questions/inquiries though is awful! I emailed...No response at all. I tried the chat...again...absolutely zero response..I was beginning to think it was a scam. Normally companies will respond within a day or two. In 3 weeks I heard nothing..I guess, at least the product I ordered that was a now late Christmas gift for my daughter turned out nice...but if you want a response from them don't hold your breath.

Ordered a gift for Christmas 1 month before, and received it a month later after Christmas. Horrible customer service, no communication.

The item was good but took months to be delivered

THEY DESERVE 0 STARS AND TO BE SHUT DOWN. Horrible. Placed my order on 12/3/21. Received confirmation. and then absolutely no communication after that. Today is 12/21/21. I have emailed them 10 times by now and even used their what seems to be fake chat outlet. no response there. Obviously this is a fake site and they don't conduct real business-just take your money.. DO NOT ORDER FROM THIS PLACE YOUR MONEY WILL BE STOLEN.

While I eventually got my product, it took nearly 2 months and a threatening message just to get any semblance of info. I ordered on October 6th, and it just came in yesterday on November 29th. I didn't get a single response to any emails. I only got a shipping notification the say I sent the chat on the 22nd, and no reply to said chat either btw. This isn't the first time this has happened, and I doubt it'll be the last. I'm extremely disappointed and will not be ordering again.

When I ordered I didn't realize how short the corset was I have an identical corset in red and black but wanted a solid black one so I ordered. It's definitely alot shorter than my other one which sucks cause I have a long torso but I'll make it work. A bit pricey for this mistake but still very pretty.

Take my advice and NEVER buy from this website. A YEAR ago now I ordered an expensive backpack and still haven't received it. The worst part was the customer service. I got an email back only twice in all this time, they've ignored me since. I've tried calling the business, tried their live chat, even tried getting help through the BBB. They quite litterly took my hard-earned money, and ignored me. My package was never shipped to begin with, which is most concerning. I've never gotten shipping info or updates, a refund, or even a response. Violet Vixen is garbage and if you look at these reviews and their complaints on the BBB, you'll know it's a mistake to order anything.

The order was very slow ! The stuff I got is very cool.Chuck Whittaker