The Violet VixenReviews of thevioletvixen.com

Took forever to receive my package. And then it was delivered to the wrong address.

I made an online purchase via PayPal several months ago for a photo shoot. I received an order confirmation, but the order was never shipped out. I repeatedly tried to contact them about the status of my order and never got contacted. The photo shoot has long passed, and my order is still sitting without being shipped. I lost over a hundred dollars, and feel like I got robbed. I like to support local businesses, but this is absolute theft.

It has been 14 months since I placed my order and I never received it. The customer service is terrible. I placed an order from there because my friend had such a good experience with them and the corset she ordered was amazing. But I have had the complete opposite experience.

Item not worth I paid for, over priced. Communication is horrible!

My problem with what I ordered from Violet Vixen is that it took forever... it was like something out of wish.com and it shouldn't have taken that long

Ordered a corset about a year ago. Had their hefty take and wait time, but when the product came it was a third party $15 corset. They allowed for the return at store credit has been about eight months since confirmed return still no credit. Have reached out several times across all platforms with no help.

Absolutely horrible. Ordered from them July 2020 and it’s now September 2021 and they still have refused to send me my order and they refuse to refund me. They only offer store credit and I don’t want store credit from scum. I called them out in their social media Facebook page and they blocked me and will no longer talk to me at all in regards to my purchase. They are scammers 100%. And they know what they are doing is wrong. Do not waste your time taking a chance at having these people steal your money. They do not care about the customer or the product. They only care about your cash.

Absolutely love the corset I received. It fit as perfectly as it could on my body (slightly lacking in the chest and hip areas). I like the amount of friction/hold in the laces. When tightening it up, the laces stay where you've pulled them to if you release tension. Definitely helps if you want to put it on yourself. Just makes it a little more difficult to remove solo. Also loved the panties I got in the same color. When I first ordered I selected the wrong size, and customer service told me they'd make the change. Seems that note got lost when production slowed down, and I got the original size ordered. Luckily, it ended up being the right size - if they had corrected it as I requested, then I would've ended up with something 2 sizes too big! Took quite a bit longer than I expected - ordered in December 2020 and received in September 2021 - but very forgivable considering covid factors. I am a little disappointed that the two emails I sent within that time frame asking about my order status went completely unanswered.