Timothy
Replacement of Uzzle @ no charge due to a fire...no proof required!
I had ordered an Uzzle game in December, 2024. It was shipped out and was to be delivered to me by the USPS. Once it arrived in our city, it was loaded onto a mail truck for delivery that caught fire, destroying everything that was on the truck (including my Uzzle game). I emailed the Uzzle team about the details of the misfortune, and heard back within 24 hours, with the notification that they were going to send a replacement game at N/C. I was impressed with the trust that was placed in my sharing of the situation, and even though I have a notification from the USPS regarding the fire as proof of my situation, I never had to supply it because the Uzzle team believed me without proof. That meant a lot to me!