Olle O.
Terrible customer service
Terrible customer service. I can't return the item I ordered from them. I've sent them four emails already asking for return label all I get is offer's I am not interested it. I find this very frustrating.

The Sofa Cover House makes it easy to give a sofa, armchair, chair or sofa bed a new look without replacing it. We sell stretch sofa covers, EasyCover sofa covers with a non-slip underside, water-repellent jacquard covers, sofa cushion covers, sofa throws and chair covers, in a wide range of colours and fabrics, from plain greys and neutrals to velvet, chenille, fleece, faux fur and faux leather.Finding the right size matters more than anything, so our website explains how to measure your sofa, arms included, and a short three-question guide recommends the right cover. You can also email us a photo of your sofa and its measurements before you order: we will tell you which model and size to choose. Our stretch sofa covers come with foam tuck-in sticks, and fitting takes about 2 minutes, without tools.Orders are dispatched within 24 working hours and delivered by tracked delivery in 3 to 8 working days to the United Kingdom, Ireland, Jersey, Guernsey and the Isle of Man. Delivery is free on orders of £49 or more, and orders of £85 or more include 2 free cushion covers. Every order is covered by our 30-day money-back guarantee.Our customer service team replies 7 days a week, within one working day, at [email protected]. We read every review on this page and reply to them: your feedback helps us improve our covers, our advice and our service.
The Sofa Cover House (thesofacoverhouse.com) has 364 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Olle O.
Terrible customer service. I can't return the item I ordered from them. I've sent them four emails already asking for return label all I get is offer's I am not interested it. I find this very frustrating.
Liz A.
Ordered weeks ago and never arrived. I realised after it taking so long to arrive that they never even sent me an email confirmation. So the only proof I have is the nearly £50 they took from my bank account. As some other have said, I really wish I had checked here first
Emma
Absolute scam of a company - impossible to get a refund and as others have said, random irrelevant bot emails being sent a 7am. Tried another route of communication through Facebook and they BLOCKED me. Please steer clear if you are thinking of ordering.
MRS HEATHER S.
The cover doesn’t stay in place when using the piping supplied. Would not recommend.
barry F.
These covers were superb good quality and reasonably priced
Guest
We have been sent this ..but we still have not received our goods 6 weeks and counting
Linda L.
Nice pattern. Quick delivery. Quality as expected considering the price. Dis not disappoint.
Stephen M.
Nice looking thing. Suggest however get one size up.