Deborah R.
Probably the worst service I've ever…
Probably the worst service I've ever had. The products are of bad quality they say money back guarantee but that's not true they don't give full refunds. Not a good experience

The Sofa Cover House makes it easy to give a sofa, armchair, chair or sofa bed a new look without replacing it. We sell stretch sofa covers, EasyCover sofa covers with a non-slip underside, water-repellent jacquard covers, sofa cushion covers, sofa throws and chair covers, in a wide range of colours and fabrics, from plain greys and neutrals to velvet, chenille, fleece, faux fur and faux leather.Finding the right size matters more than anything, so our website explains how to measure your sofa, arms included, and a short three-question guide recommends the right cover. You can also email us a photo of your sofa and its measurements before you order: we will tell you which model and size to choose. Our stretch sofa covers come with foam tuck-in sticks, and fitting takes about 2 minutes, without tools.Orders are dispatched within 24 working hours and delivered by tracked delivery in 3 to 8 working days to the United Kingdom, Ireland, Jersey, Guernsey and the Isle of Man. Delivery is free on orders of £49 or more, and orders of £85 or more include 2 free cushion covers. Every order is covered by our 30-day money-back guarantee.Our customer service team replies 7 days a week, within one working day, at [email protected]. We read every review on this page and reply to them: your feedback helps us improve our covers, our advice and our service.
The Sofa Cover House (thesofacoverhouse.com) has 364 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Deborah R.
Probably the worst service I've ever had. The products are of bad quality they say money back guarantee but that's not true they don't give full refunds. Not a good experience
Andy C.
Poor quality. Didn’t fit right even with the correct measurements. Looked messy and untidy. The material started bobbling after a couple of weeks. Not worth the money.
Christine S.
Brilliant cover made my settee look new
Jess G.
The covers I received one was the wrong colour and the other was just not a great fitting. I contacted the costumer service for return label and so far I had offers of discount, many emails later offering of 50% refund. They are not trusted company. The have refused to let me return my order and gave my money back. After about a month with so many emails I finally received my 100% refund but I won’t be recommending this company to anyone
Gillian
Good customer service at all times
HAGAN
Bought this as a temporary measure after incident with our dog! I was very impressed, it looks very stylish and with a bit of tweaking fits very well. Would highly recommend, especially to pet owners. Saved me buying a new sofa!!
Carly L.
Very hard to return - They won't give you a full refund and will keep fobbing you off offering % money back. The covers were too small and didn't fit our sofa correctly, even though we checked our measurements, they should have fitted with room to spare. The polystyrene poles they give you with the cover just pop out hence wanting to return. They first offered an exchange where you pay towards new covers. They then offered a discounted refund at different levels, it would take a day each time for a reply on email and I just felt they were having me on. I was very grateful to have paid through Paypal. I raised a case via Paypal and have now received a full refund.
Janet G.
Great fits perfect