therugdecor.comtherugdecor.com is listed under Decoration & Interior in Tampa, Florida.
therugdecor.com (therugdecor.com) has 161 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Decoration & Interior · Bonita Springs, Florida
Excellent
Decoration & Interior · Miami, Florida
Excellent
Decoration & Interior · Miami, Florida
Excellent
Decoration & Interior · Stuart, Florida
Excellent
161 approved reviews, newest moderated first
Nikki
I am not a fan of paying a lot of money for an item (rug) and then hearing absolutely nothing from the company weeks later. This is frustrating and discerning. This company needs to send follow-up email(s) like other biz's do - order getting ready, order in production, order shipping soon... it sure would help with my satisfaction as a customer. Hopefully, I will soon be leaving a review on a beautiful rug that was shipped with care...
Patricia N.
I received absolutely no information since I placed the order. Your email distinctly says that once the order is processed value, you will get the shipping tracking next, etc. information got nothing I have been worried about this so I attempted to go on your website and called the number listed. It won’t dial I’ve been unable to contact you, so I have no idea what’s going on with this order.
Response from therugdecor.comNov 25, 2023
Hi Patricia, Sorry for the inconvenience. As soon as you placed the order, the order confirmation was emailed to you. The order was placed on 17th November, the rug was dispatched on 21st November. 18th was Saturday and 19th was a Sunday. The rug is scheduled to be delivered on Monday 25th. We share the tracking details once the item is shipped out. We are not sure what else information we could have shared with you. Thank you
Sue B.
I purchased a rug and wanted it by a specific date, can’t get any response when I will get it or even where in the process we are, super frustrating not getting response to numerous emails but I do keep getting this survey wanting to “rate” something I haven’t seen yet.
Madrim K.
Fast shipping and great quality
Ashley
My husband and I ordered this rug on August 3rd and it came in on the 13th of September and it’s perfect! I was a little nervous ordering through this site, but it came in perfect condition and it ties my living room together perfectly!
linda M.
I was a first time buyer. My questions were answered promptly. The rug arrived in record time and was very well packed for transit. The rug is beautiful. It couldn’t have been a better experience.
Mc
Very quick response to my questions and even expedited shipping. Really pretty, high quality rug.
Lynn
Requires a few weeks wait, but shipped safely and rug is high quality.