The Ready StateReviews of thereadystate.com

I have been working on mobility for many years. The Ready State has WORKED. There are aspects to what Kelly and company are telling us that I haven't seen or heard before.

After logging in on the app, I was advertised a "14-day free trial". This was mentionned several times through the subscription process, yet upon validation I was charged €14.99. I contacted Kaitlin from support about it, she claimed (rightly so) that I already had a free trial in 2021(which I forgot), and that refunds were not possible. The fact that it was not possible to get a second free trial is directly in contradiction with what the app advertised however, which was the possibility for me to get another free trial with my account. This is either gross dishonesty or incompetence from the app developers, made worse by the unwillingness of the support team to help. Weird how the app is able to tell that I must be charged for the "free" trial, while still advertising to me the free trial offer which I should not get in the first place.

All the information and videos available in TRS are great.

I own my own business and I don’t like having to leave a review like this, but apparently it may be the only way to get TRS to respond to me and address my problem. I purchased the mobility 102 course and paid the $899, but even after paying and signing into my TRS account I am denied access to the material. I can see the course outline, but that’s it. I have not been able to contact or get a response from TRS for help since I purchased the course over 2 weeks ago. I’ve called the customer service number (unmonitored line that doesn’t accept voicemail). Why have it then? I’ve emailed support email twice, I’ve replied to the “your in!” email that had Kelly Starrets email address. I’ve sent 2 messages through their website chat and all of this with no response. This whole machine is on autopilot with no real person navigating. The crazy thing is they sent me a link to review them. Not the smartest move. I’m sure it’s just a mistake that they could easily fix, if they would just have ANY line of communication that worked. All these methods for contacting them are a joke. They have my money and I have nothing. Update 12/1/23 I received an email that showed how Megan had sent me a response to my second chat attempt. I never received an email, but she provided screen shots showing that she responded to me. The chat function says it will reply in the chat and email, so I didn't go back and check the chat on a daily basis and was unaware of her response. Kelly Starret called me personally on Tuesday November 28th and left a message. Unfortunately, this message was not passed onto me until Friday December 1st after regular business hours. I think it says a lot about a business when the owner is willing to get on the phone with someone like myself who isn't having the best experience and has shared that on a public forum. I think that Kelly has done a lot for physical therapy and bringing "basic human maintenance" out of obscurity, making it more accessible to more people on a daily basis. This is one reason I wanted to take this course. I am looking forward to getting this cleared up, moving forward and providing an updated review of my experience.

Up to date information that everyone can use, especially x athletes that have various aches and pains from giving it their all for many years in a row.

I would like to work on a specific archetype.

I have Kelly’s books and wanted a daily video guide. The app is perfect and highly recommended. Thanks. In 3 weeks I’m already seeing benefits.

Great content! Top books! Incredible knowledge! All condensed and accessible in one app. The video coaching sessions are superbly instructed and easy to understand. 1 star deduction because I sometimes have minor difficulties with using the app, videos don't load properly or connection problems. However, I have the feeling that they are constantly working on this and that the problems have been greatly reduced recently. I use the app regularly and have been able to reduce personal problems and now use it as a prevention. highly recommended!