TherasageReviews of therasage.com

The sauna has helped me massively with recovery from the gym and I feel so much better since using it!

I had the Therasage Large healing pad. The controller quit working after a couple of months. They sent me a new one. Ok great. It worked for another 10 months then completely stopped heating. I contacted therasage and they said I should have used a surge protector. I have a whole house surge protector. The quality is very poor and definitely not worth the price. Buyer Beware! The company also victim blame’s in their email responses. Do NOT purchase from them. So sad because I really wanted to benefit from their product.

i bought EMF blanket for 189$ paid custom fees 208$ it cost me almost 450$ with shipping how can you pay 450 $ for blanket ? be careful if you are buying outside USA you will pay a lot and Therasage they dont help customers to decrease in the UPS billing like others Compagnies do i ordered more expensive with others compagnies and UPS cost me less than 100$ be aware

I purchased an infrared sauna, that completely died on me after a small handful of sessions, there was a big bang and smoke and a smell of smoke for days later. They send out a box to replace the electrics on it, that did nothing. They eventually ended up replacing it for me - but this took a lot of time…instead I got a different product sent out to me as a replacement as I had no confidence left in the sauna. I got a PEMF mat. I also have one of their heat mats which is phenomenal! They work so good for me, however …again - the first one gave up on me after 2-3 uses. The replacement had lasted me about a year, now that still works but it gets way too hot - I think the thermostat is broken or something and the screen on the remote has died so I can’t see what the temp is at or what time is set or what time is left. The heat pad burnt my back really badly on one spot and blistered and now I have a permanent scar there. I always had the heat pad at the max level - 9 and it was always perfect for me, never too hot and I would never come close to burning my back. I reached out about this and my thoughts about it all and I was only offered a 40% discount on purchasing a new heat pad. It seems once your product is out of warranty you are in trouble. Unfortunately I can’t afford to replace it, I expect these products to last much longer…I’m very disappointed. I have recommended Therasage a lot here in Ireland to colleagues, I cannot stand behind it anymore when products don’t last for me and are not replaced.

I have purchased a water filter and the therapro pemf mat from this company. Their products are pricey and their customer service falls short of being comprehensive and fully addressing concerns. The water filter filter so slowly, even with brand new filters, that it was functionally unusable. I returned this item and they were helpful there. Although I paid for return shipping. The pemf may has tens and pemf functionalities to which I requested the exact gauss and hertz for the functions so I could use the mat appropriately to address pain (in conjunction with my physical therapist treatment) to which I was told it is “proprietary information” and I am not allowed to have this information. What’s the point of being an informed consumer if the company is putting up barriers and expecting you to trust them blind? But okay!