TherapyAppointmentReviews of therapyappointment.com

Slow process. The system itself is very intuitive, which is why I've stayed with it. However, it's been almost two months since I started the process of setting up the payment system and it is still not set up. I'm loosing money! UPDATE: I want to be clear that I'm not having trouble setting up the payment process. I am not getting a response from Therapy Appointment in my multiple attempts to reach out about the status. UPDATE: It turns out there are two payment processing systems that Therapy Appointment contracts with. The problem was with an employee with Global Payments, who no longer works there. Therapy Appointment explained this all to me after I reached out to Customer Service. They've been incredibly helpful and even refunded me the money I paid for the months I couldn't use the payment processing system!

Questions were answered, and in a timely manner.

I like that I only have to pay for what I want and need and can add more as I grow.

Platform is easy to use and customer service is fantastic!

I had trouble with billing issues that never existed with my previous billing system and while I was willing to try to resolve those and stay with therapy appointments, my experience with TA support was terrible and I am willing to pay more with my old company to get good support. So you lost my business.

This electronic medical record is amazing. Very user friendly. I originally picked it because it is a platform designed for therapists by a Psychologist. Who better would know. I appreciate that TA stays on the cutting edge, is always improving and is open to feedback. Customer services is very responsive and I have never waited more than 24 hours for an answer (usually within half that time). I have trained many staff on the system and the learning curve is low and training is usually accomplished within a session or two. Clients are able to access a portal for their personal information, to complete forms and pay any statements due. I highly recommend this system. Please check out Therapy Appointment for yourself.

My appointments have significantly increased and the patients love the ability to be in charge of thier scheduling. Therapyappointment.com is easy to use, comprehensive and has tremendous features to benefit the patients and the therapist. It's like having an office staff. I wish I could have started with this years ago.

I was stuck with insurance questions that no one could answer and the support team with TA solved this problem within two emails and one day allowing me to continue running my small business. Thank you to the insurance specialist who helped me!!!