TherapyAppointment Reviews | Read Customer Reviews of therapyappointment.com

TherapyAppointmentReviews of therapyappointment.com

4.1286 reviews
Internet & Software
Asheville

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TherapyAppointment

About TherapyAppointment

‍TherapyAppointment is the longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners.Our easy-to-use platform puts everything you need to efficiently manage your practice in one place.Simplify workflowsCreated by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes.Get paid fasterBoost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platformSimplify your scheduleReduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling.Organize client notes & chartingEasily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes.Build stronger client connectionsKeep in touch with clients, at no extra cost, a secure online portal and unlimited messaging.Powerful insightsCreate comprehensive income and data reports using real-time analytics.Live customer supportOnboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours).Get started with a 30-day free trial that includes every feature:-Free administrative accounts-Customizable calendar availability-Free appointment reminders-Support multiple practice locations-Free secure client portal-Free ERA automatic posting-Paperless assessments and progress notes-Free listing in ‘Therapist Finder’-Client self-scheduling-Calendar sync with Google, iCal, and Outlook-Free live customer support-Automated new client intake with e-signatures-Problem claim notifications-Free onboarding assistance-Unlimited secure client messaging-Insurance claim progress logs-Enhanced data security-Fi

TherapyAppointment (therapyappointment.com) has 286 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: therapyappointment.com
Website: therapyappointment.com
Category: Internet & Software
Location: Asheville
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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TherapyAppointment reviews

Showing 52 reviews with 4 stars · Clear filters

Patrick
Mar 16, 2026
HIGHLY responsive team.
HIGHLY responsive team. Limited customization re note structure. NB: coming from large hospital based resource structure.
Response from TherapyAppointmentApr 6, 2026
Hi Patrick, thanks for the feedback and the review!
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Ann
Oct 4, 2025
Responded promptly
Responded promptly
Response from TherapyAppointmentOct 8, 2025
Thans for the positive feedback, Ann!
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Andrea
Sep 19, 2025
Good
My experience was good.
Response from TherapyAppointmentSep 25, 2025
Hi Andrea, I'm Megan, the CMO here at TA. I would love to here what we could do to have made your experience great. Please feel free to email us at [email protected] and put my name in the subject line.
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Patricia
Aug 27, 2025
Easy to Navigate
Easy to navigate and use as a single EHR. For me, it was just missing one feature that would help reduce note taking time.
Response from TherapyAppointmentSep 4, 2025
Hi Patricia, we'd love to know what feature you're missing. The majority of new features added are recommended by customers!
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Brad
Aug 25, 2025
Almost everything is perfect
Almost everything is perfect TherapyAppointment has the right idea. It allows for multiple therapists and staff within a group practice model to operate off of the same platform, and does so at a price that is quite reasonable. But it has a few quirks, the main one being that for some reason it is VERY hard to add a minor client and then create a parent account that can manage that minor's forms, etc. Other platforms (like SimplePractice) make that process feel effortless. The other quirk is that my specific practice model has clients seeing multiple different therapists. If a therapy appointment gets scheduled with one therapist but, for some reason, we need to change it to a different therapist in the office, that is literally impossible. The appointment has to be cancelled and the set back up with the other therapist. We are absolutely satisfied with the platform and will be using it, likely, forever. Even with the very few quirks, it is well worth the value.
Response from TherapyAppointmentAug 25, 2025
Hi Brad, thanks for the valuable feedback. I've passed this on to Darsey and Lisa, who head up our Support and Engineering teams.
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Mollie C.
Jun 4, 2025
Scheduling clients and staff across…
Scheduling clients and staff across time zones is extremely confusing
Response from TherapyAppointmentJun 27, 2025
Hi Mollie, we have heard this feedback and are working on improving the ease of scheduling across time zones.
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Gidgett B.
Apr 30, 2025
It’s a very easy and straightforward…pmhnp
It’s a very easy and straightforward platform to use. I’m a psychiatric nurse practitioner so I see it geared more towards a therapist(understandably since created for therapy). I do very little therapy in session, I would appreciate more notes that assisted me with my medication management and psychiatric evaluation diagnosing platform I’m used to, and for the labels to not be therapy..possibly therapy/provider or therapy/professional. But that is me being picky.
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Emrielle
Apr 2, 2025
TA is very user friendly and the staff…
TA is very user friendly and the staff has been great with their help and responsiveness. I do wish that there was assessments that were trackable and provided actual results like the DESII and the PCL5, etc.
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