thepokenest.comthepokenest.com is listed under Hobbies.
thepokenest.com (thepokenest.com) has 79 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Jeremy
I get nervous with these so called "mystery boxes" just because of all the scams out there these days. This is not one of those scams. You get quite the bang for your buck. Great quantity, variety, and quality!!! Highly recommended.
LYT
Purchased multiple vintage booster packs on multiple occasions. Seller is very responsive and flexible. Items are shipped promptly, are well packaged, and received in excellent condition. Highly recommend this seller.
Corey T.
great guy easy to work with, will buy more!
R.N
They only took the shipping charge and did not send the product. Inquiries were ignored. I would like to correct an error in your reply. It states that you have refunded the full amount of the refund, but not the shipping costs. I have inquired about this point both in the website chat and by email, but have not received a response. Therefore, I am writing to say that I was only charged for shipping and that my inquiry was ignored. I am writing this as a matter of fact because I received a request for a review via email. If you are asking for a correction, please let me know the specific part. As for the address, it is hard to believe that it is inadequate because it is an address that exists and other mail has been received from Japan and the US. Even if it was insufficient, wouldn't that be a reason to charge me for postage and not reply to my mail?Why would I give you an incorrect address in the first place?You get paid to be stingy with the address and take the shipping charge.
Response from thepokenest.comAug 18, 2024
Hi there! I'm sorry that you feel this way. Your order was fully refunded due to an insufficient address provided. We cancelled it immediately because you provided an address that did not exist. This is why it was not shipped. Your inquiries were indeed responded to and we already notified you of this! We have receipts of the conversations we had. I urge you to consider editing this review! Thanks.
Brandon C.
Packed perfectly and fast shipping
William hj F.
Never got the product I was promised I was going to give at least one star but took it off on second thought keep the one star at least you took the order but didn’t send it!
Response from thepokenest.comAug 14, 2024
Hi William! We are currently on a planned vacation that will last until 8/17. We have sent out a newsletter email to all customers. Furthermore, the first thing at the the top of our website is bold red that states that all orders will ship on Monday, August 19th, due to this planned vacation! Please consider editing this review as this was directly communicated to you. I do apologize if you did not see this. Let me know if there's anything else I can do to help you. Thanks, Tristan ThePokeNest
Hector O.
It's been 8 days my order is still not shipped I don't understand and won't answer my messages no cool
Response from thepokenest.comAug 9, 2024
Hi Hector. I just looked up your order. It was shipped on August 1st. Tracking was sent on this day. Thanks. Requests are responded to within 24-48 hours. If you reached out, we will get to it. Thanks!
Jesus G.
I ordered a case and only received 1 of each box instead of the greninja/ kingdra boxes and they have yet to reply to any of my emails
Response from thepokenest.comAug 9, 2024
Hi there, Please reach out so we can make this right. I just looked at all requests, and it looks like you haven't reached out yet. Please make sure you're emailing [email protected] or [email protected]. Thanks.
