ThePhotoStickReviews of thephotostick.com

2.5555 reviews
Appliances & Electronics
South Colorado Avenue 225, Haxtun, Colorado

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ThePhotoStick

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About ThePhotoStick

Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.

ThePhotoStick (thephotostick.com) has 555 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: thephotostick.com
Website: thephotostick.com
Category: Appliances & Electronics
Location: Haxtun, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 65% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ThePhotoStick reviews

Showing 325 reviews with 1 star · Clear filters

Curlygirl
Jul 15, 2023
Huge waste of money
This thing was a huge disappointment and an even bigger waste of money. My father recently passed away and I was desperate to save all my photos on my dinosaur Windows 7 laptop. After finally getting it to start downloading (which took about 5 hours) when it was finished I tried to view everything it downloaded and it told me my files were corrupt. I could not view anything on the stick, nor could I select anything so I could delete it. I tried to do a factory reset and start over but it will not delete the files. It’s going in the trash.
Response from ThePhotoStickJul 17, 2023
Hello Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Barb W.
Jul 9, 2023
Still waiting
I ordered this week's ago and according to the DHL tracker it is in the country at the airport 3hrs from me.I can't get a straight answer from them or the seller as to why it is in the country yet not delivered
Response from ThePhotoStickJul 10, 2023
Hello Barb Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Please note, as stated on our website under our shipping terms, all international orders can take up to 2-8 weeks for final delivery due to customs ports and their inspections times. This is why your package is "sitting" in your customs, as the package is going through the processing and once they are completed it will be delivered to your local post for final delivery to you. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Greg G.
Jul 6, 2023
JUNK.
JUNK. If I have to do this much work, I don't need this thing.
Response from ThePhotoStickJul 7, 2023
Hi Greg! Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Connie E.
Jun 18, 2023
I got a Omni photo stick for Christmas…
I got a Omni photo stick for Christmas and it’s junk. Tried several times to download my pictures off my iPhone and after several tries it only got a few of my pictures and when I went to look at what did download onto the stick they wouldn’t open. For the money we spent on the Omni stick I’m VERY DISAPPOINTED IN IT. Should be able to get our money back. It gets a F score from us.
Response from ThePhotoStickJun 20, 2023
Hello Connie Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
G R.
Jun 16, 2023
MY SECOND REVIEW
This is my second review. The first PhotoStick was determined to be bad and was quickly replaced. However, when I couldn’t get it to work they quickly replaced it. Very good service. But, the replacement was determined by their tech support to also be bad and are sending me another replacement. Personally, I think it’s me not understanding how to use it not both bad sticks. Tech support should spend more time helping me with the interface between my phone and the stick. I think their tech support just wanted to get me off the chat and said they’d send men a third stick. Remember, “don’t expect different results from the same behavior”.
Response from ThePhotoStickJun 22, 2023
Hello G. Richard Thank you for your patience. I have personally reached out to your provided email. Please make sure my reply has not been sent to your spam folder, as they tend to get sent there. Thank you Rachel Customer relations director
Bob S.
Jun 14, 2023
I purchased two PhotoStick 2.0
I purchased two PhotoStick 2.0. I have never used them. Today I attempted to use both of them. Each time I tried I got the same message, "PhotoStick is damaged. Throw away." What a scam! Do NOT purchase anything from PhotoStick.
Response from ThePhotoStickJun 15, 2023
Hello Bob Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Luette G.
Jun 5, 2023
Purchased 528 because I had 30,000…
Purchased 528 because I had 30,000 photos. Drained my iPhone and iPad before I could download all. Took over 10 hours. Went to see my pics on the stick. Took another 6 hours to retrieve them then went blank. Useless and a waste of $160. Don’t buy it!
Response from ThePhotoStickJun 6, 2023
Hello Luette Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Tim K.
May 30, 2023
Pure garbage
The photostick omni is garbage. It never would load my pictures. And then it erased about a months worth of pictures off of my IPhone. And deleted all the dates. So, all my existing picture dates say yesterday. If I could of left zero stars, I would’ve. And of course no tech support. I spent 2 hours with Apple tech support getting my pictures back from the cloud.
Response from ThePhotoStickMay 31, 2023
Hello Tim Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center

ThePhotoStickReviews of thephotostick.com

About ThePhotoStick

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JUNK.

I got a Omni photo stick for Christmas…

MY SECOND REVIEW

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Purchased 528 because I had 30,000…

Pure garbage

About ThePhotoStick

About these reviews

More in Appliances & Electronics, Colorado

SkyGenius

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ThePhotoStick reviews

Huge waste of money

Still waiting

JUNK.

I got a Omni photo stick for Christmas…

MY SECOND REVIEW

I purchased two PhotoStick 2.0

Purchased 528 because I had 30,000…

Pure garbage