ThePhotoStickReviews of thephotostick.com

2.5555 reviews
Appliances & Electronics
South Colorado Avenue 225, Haxtun, Colorado

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ThePhotoStick

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About ThePhotoStick

Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.

ThePhotoStick (thephotostick.com) has 555 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: thephotostick.com
Website: thephotostick.com
Category: Appliances & Electronics
Location: Haxtun, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 65% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ThePhotoStick reviews

Showing 174 reviews with 5 stars · Clear filters

Niobe S.
Dec 23, 2022
PhotoStick Omni
Photo stick Omni: I bought recently by mistake a product I couldn’t use. So I spoke to Rachel in the Company and as they had received the product I returned, she issued a refund without any delays! I think this is a reliable company and I wouldn’t hesitate ordering from them again in the future! Thank you Rachel. Niobe S 12/23/22
Response from ThePhotoStickDec 28, 2022
Hi Niobe Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Thank you ThePhotostick Review Team
Connie
Dec 19, 2022
Great Customer Service Chat Line
Great Customer Service Chat Line I ordered multiple Photo Sticks for family members for Christmas. Then I realized it was iffy that they may not arrive before the big day. That is when I saw the online chat line on the website. I asked if it was possible to change the shipping to expedited shipping. They worked at finding out if they could do this. Fortunately, there was still time to make this change. I am so grateful for their help!
Response from ThePhotoStickDec 20, 2022
Hello Connie Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Tom / A.
Dec 17, 2022
I Received Help In A Flash
I had a problem with my PhotoStick and received a prompt reply from Rachel P. Customer Relation Director. She helped by asking about my exact issue's I was having with my PhotoStick. She gave me a site to click on that help's with problems. Rachel, has been a top notch listener and was very attentive in helping me with my PhotoStick. I was very pleased with the fast email's from her. The help I received was outstanding. Thank you, Tom
Response from ThePhotoStickDec 20, 2022
Hi Tom! Thank you so much for posting your review today and thanking us for the prompt attention our customer relations director, Rachel provided you. Please do not hesitate to reach out to us if you need anything further. Have a wonderful holiday season and thank you for being a valued customer. Thank you ThePhotostick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Jenny H.
Nov 4, 2022
The fact that I cancelled and later had…
The fact that I cancelled and later had an email saying that the item was on it's way, they still refunded me.
Response from ThePhotoStickNov 7, 2022
Hello Jenny Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
New C.
Oct 24, 2022
GREAT PRODUCTS - GREAT SERVICE
I am taking the time to write a review because this company really worked very diligently to resolve my problem. Both the technical staff and customer service were extremely helpful and took care of the issue very quickly. This is a company I trust and will buy from them again.
Response from ThePhotoStickOct 24, 2022
Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Vera J.
Oct 17, 2022
I have just been on chat with this…BRILLIANT Company.
I have just been on chat with this company and they could not have been more helpful with an absolute novice. Well done photo stick people, very courteous and knowledgeable. BRILLIANT !!!
Response from ThePhotoStickOct 18, 2022
Hello Vera, Thank you for posting this review and sharing your experience with our support! It is greatly appreciated. If you need anything further, please reach out to our amazing support team, who is waiting to assist you with your needs. Thank you for being a valued customer ThePhotostick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Marian H.
Sep 13, 2022
Great customer care & service
I had a problem with my order, through no fault of Photostick. I received a prompt positive response from their Customer Services, who very quickly & efficiently assisted & solved the issue to my complete satisfaction. I am extremely grateful & cannot speak highly enough of Photostick’s exceptional customer care & service.
Response from ThePhotoStickSep 13, 2022
Hello Marian Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Norma Jean M.
Sep 2, 2022
I had a need
I needed a detailed invoice and Rachel researched my purchase and gave it to me. She also is having an email sent to me. Thank you very much, Rachel, Norma Jean McDarmont
Response from ThePhotoStickSep 2, 2022
Hello Norma Jean! Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center

ThePhotoStickReviews of thephotostick.com

About ThePhotoStick

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ThePhotoStick reviews

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