ThePhotoStickReviews of thephotostick.com

2.5555 reviews
Appliances & Electronics
South Colorado Avenue 225, Haxtun, Colorado

Write a review

Directions Website

ThePhotoStick

Write a review

About ThePhotoStick

Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.

ThePhotoStick (thephotostick.com) has 555 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: thephotostick.com
Website: thephotostick.com
Category: Appliances & Electronics
Location: Haxtun, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 65% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

ThePhotoStick reviews

Showing 325 reviews with 1 star · Clear filters

Tina C.
Feb 9, 2024
If i could give minus 10 i would.
If i could give minus 10 i would. Do mot trust this company. I ordered in the christmas holidays, it still hasnt arrived. They keep sending me automated emails, tracking emails that are fake - and now thwy are saying they cant track once it leaves the us. Total crap service. Fake cheery customer service that are lying. And they refuse to reimburse because apparently they shipped - yes I stupidly bought two. And they have not stopped spamming me other nonsense devices. Rubbish. The whole experience is poor. Edited- this reply is the same email they keep sending me. Then they say its been shipped and can’t be traced and cant give a refund because they shipped it. Such a scam.
Response from ThePhotoStickFeb 12, 2024
Hello Tina Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Claudia
Feb 8, 2024
Stick funktioniert überhaubt nicht
Stick funktioniert überhaubt nicht, Finger weg!!!! So ein Betrug. Wenn ich könnte, würde ich Minussterne geben! Ich will keine Hilfe, nur eine Rücksendeadresse Wie und wo kann ich die Sticks-ich hatte 2 bestellt- zurückschicken?
Response from ThePhotoStickFeb 12, 2024
Claudia Vielen Dank, dass Sie sich heute an uns gewandt haben. Klicken Sie bitte auf den Website-Link unten, um mit unserem Kunden- und technischen Support-Center verbunden zu werden. Einer unserer Agenten hilft Ihnen gerne weiter. Hinweis: Bitte halten Sie Ihre Bestellnummer bereit. Danke Rachel Das PhotoStick-Bewertungsteam ThePhotoStick-Support-Center: https://www.thephotostick.com/pages/support-center
Juweko
Jan 16, 2024
Habe es doch noch einmal versucht
Habe es doch noch einmal versucht, den PhotoStick von 03-2023 zu reanimieren, 256 GB, und ihn versucht, mit einem Uebersetzungsprogramm besser zu verstehen. Aber leider ist es mir trotzdem wieder nicht gelungen, ihn mit meinen Fotos aus verschiedenen Quellen, wie in der Werbung versprochen, zu füllen! Erfahrungsgemäss ist der Support nur bedingt erreichbar, auch wenn diverse Benutzer, wie man lesen kann, mit 5 Sternen unendlich begeistert sind, drum habe ich jetzt leider einfach mal eine kostenintensive Erfahrung gemacht und sie für mich abgehakt!
Response from ThePhotoStickJan 16, 2024
Vielen Dank, dass Sie sich heute an uns gewandt haben. Klicken Sie bitte auf den Website-Link unten, um mit unserem Kunden- und technischen Support-Center verbunden zu werden. Einer unserer Agenten hilft Ihnen gerne weiter. Hinweis: Bitte halten Sie Ihre Bestellnummer bereit. Danke Rachel Das PhotoStick-Bewertungsteam ThePhotoStick-Support-Center: https://www.thephotostick.com/pages/support-center
Lene Levin H.
Jan 12, 2024
Får ikke, hvad man betaler for
Udfra annoncen tror man, at der følger multistik med, men der kommer kun et usb stik. Stikket kan ikke bruges til telefonen og det betyder, at man ikke kan sikre fotos uden pc eller at købe et multistik udover. Mam får ikke, hvad man betaler for 😡
Response from ThePhotoStickJan 17, 2024
Tak for din tålmodighed. Det ser ud til, at du har bestilt vores Photostick til PC/MAC, ikke vores Omni Photostick. Sørg for at klikke på dette link https://forms.gle/ea5ZHxJsetNgg4fY7 og følg alle de medfølgende returneringsinstruktioner. Dette vil sikre en ordentlig tilbagebetaling til dig. Du vil modtage en e-mail med besked, så snart din returnering er modtaget og behandlet. Du kan derefter placere din rigtige ordre på vores Omni Photostick på dette link www.thephotostick.com Brug venligst denne rabatkode ved kassen for at modtage 10% af din ordre for denne ulejlighed "NEW10". Bemærk venligst, at alle varer, der returneres efter 30-dages returperiode (fra den dato, hvor din pakke er leveret), vil blive nægtet en refusion. Vi tilbyder ikke udveksling i øjeblikket; vi beklager ulejligheden. Bemærk venligst, at hvis du har afgivet din ordre hos Amazon, skal du kontakte dem for den returneringsproces, som de kræver. Hvis du har brug for andet, så lad os det vide. tak skal du have
Glenda E.
Jan 6, 2024
PhotoStick was a complete disappointment!bought a PhotoStick for a Christmas…
I bought a PhotoStick for a Christmas gift and it doesn't do the majority of what it is supposed to do. I paid a lot of money and it was supposed to be a special gift. The whole experience was a rip off.
Response from ThePhotoStickJan 8, 2024
Hello Glenda Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
peter W.
Dec 12, 2023
It all sounded so easy in the ads...
It all sounded so easy in the ads... Read the instructions, down loaded the ap onto my Samsung S21 android phone, plugged in the stick. this is when I thought technology would take over and all I had to do was press the Go button!...but sadly no, it started asking me questions about this file and that and something about a root base one...After implicitly following various videoed instructions and endless re-loads I slowly started to disappear up my own backside. Tomorrow I'm going to go down the garden to see if I can find where everything landed then take the remains along to the local computer whizz kid for confirmation...that my 256GB stick is a piece of junk. Thank you.
Response from ThePhotoStickDec 13, 2023
Hello Peter Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Anonymous
Dec 1, 2023
Ordered, never received
Ordered. Never received. Tracking said DHL sent it back. Never received any form of communication from DHL re delivery. Contacted supplier asking for reimbursement. Automated responses to my emails. No product received, no reimbursement either. If I could give 0 stars I would.
Response from ThePhotoStickDec 1, 2023
Hello Anonymous Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Thomas O H.
Nov 25, 2023
Absolutely shocking customer service…
Absolutely shocking customer service trying to get a solution to my phhotostick issues since October 1st keep opening a ticket send a silly automated response and close the ticket. This stick has all my pictures on it and now can’t access it
Response from ThePhotoStickNov 27, 2023
Hello Thomas Thank you for reaching out. I am sincerely sorry for this inconvenience. I see my agent Jet replied to one of your emailed support tickets on October 5th at 11:12 am Pacific time. Can you please check your spam folder and make sure his reply did not go there. Please reach back out to our support at [email protected] and ask for Jet. He will gladly assist you further. You may also go to our live chat on our website www.thephotostick.com. A live agent will reply to your ticket once you answer the questions the chat bot asks you. Thank you and have a wonderful day! Rachel ThePhotostick Review Team

ThePhotoStickReviews of thephotostick.com

About ThePhotoStick

About these reviews

More in Appliances & Electronics, Colorado

SkyGenius

Manastin

Cpozip.Store

Snaptron

ThePhotoStickReviews of thephotostick.com

ThePhotoStick reviews

If i could give minus 10 i would.

Stick funktioniert überhaubt nicht

Habe es doch noch einmal versucht

Får ikke, hvad man betaler for

PhotoStick was a complete disappointment!bought a PhotoStick for a Christmas…

It all sounded so easy in the ads...

Ordered, never received

Absolutely shocking customer service…

About ThePhotoStick

About these reviews

More in Appliances & Electronics, Colorado

SkyGenius

Manastin

Cpozip.Store

Snaptron

ThePhotoStick reviews

If i could give minus 10 i would.

Stick funktioniert überhaubt nicht

Habe es doch noch einmal versucht

Får ikke, hvad man betaler for

PhotoStick was a complete disappointment!bought a PhotoStick for a Christmas…

It all sounded so easy in the ads...

Ordered, never received

Absolutely shocking customer service…