John F.
Prompt, Professional, Straightforward -The PhotoStick
I was dealt with promptly when I called out for help. Help was made available even given major problems with time zone differences. I live in Australia. I was patiently taken through the steps to identify why my PhotoStick Omni appeared not to be working. When it was found that the stick itself was malfunctioning, the company immediately arranged for me to have a replacement stick. I am of senior years (81) and retired. But as a retired academic and Catholic priest I rely on memories to be kept in The PhotoStick. This was my second and bigger PhotoStick. I am grateful for the kind, patient, and superb professionalism extended to me and would recommend this company to all.
Response from ThePhotoStickJan 27, 2025
Hello John Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready Monday – Saturday 8am – 8pm PST (excluding major holidays) to assist you. Sincerely, ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center