ThePhotoStickReviews of thephotostick.com

Response from ThePhotoStickDec 31, 2021

Hello, Christopher, Thank you for the review. If you have any questions on the tracking / delivery of ThePhotoStick replacement or have any issues after it arrives, please reach out to our customer support department via email or Chat. One of our agents will be happy to assist you. Sincerely, Debby ThePhotoStick Team www.thephotostick.com Our website provides: Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy Live Chat with a customer support agent Click on the little blue Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you.

Response from ThePhotoStickDec 4, 2021

Hello, Mr. Phipps. Thank you very much for taking the time to post about your positive refund solution. It is unfortunate that the UK charges its citizens such a high VAT tax. We are pleased to know that the issue was resolved for you and that you are happy. Sincerely, Debby ThePhotoStick Team www.thephotostick.com Our website provides: Shipping Policy (International Customs Fees + Taxes) Detailed product information Customer support email address [email protected] or [email protected] FAQs In Depth User Guide Video and System Requirements Returns Policy Live Chat with a customer support agent Click on the little blue Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you.

Response from ThePhotoStickFeb 26, 2021

Mel, Thank you so much for taking the time to give us the update about your refund. We are sorry that you were not satisfied with the product. If you would like to explore other product options in the future feel free to visit our website or reach out to us. www.thephotostick.com Click on the little blue Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to give you an overview of our products. Sincerely, ThePhotoStick Team

Response from ThePhotoStickFeb 17, 2021

Roslin. Thank you so much for taking the time to post an update. Feel free to reach out to me if there is anything else I can do to assist you with ThePhotoStick. With best regards, Debby Hello, Roslin. I apologize that our product did not work on your MacBook Pro. Please email me your order information at [email protected] and I will personally assist you. Thank you, Debby

Response from ThePhotoStickFeb 1, 2021

It was my pleasure. Debby

Response from ThePhotoStickJan 29, 2021

It was my pleasure. Please let me know if there is anything else I can do to assist you. I am happy to help. Debby Hello, Gill. I apologize that our product did not meet your expectations and that our chat support agents were unable to get you up and running. Your satisfaction is our priority and we hope that you will give us the opportunity to make it right. Please email me at [email protected] and I will personally assist you. Thank you, Debby

Response from ThePhotoStickApr 15, 2021

Thank you for the updated post. Glad the replacement item is working out for you. Our customer support agents are available Monday through Saturday via our website www.thephotostick.com to assist if you have any future questions. Click on the little blue Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Sincerely, ThePhotoStick Team

Response from ThePhotoStickJan 15, 2021

Hello, Linda. I am reviewing our customer's posts and I came across your updated post. So glad that you were able to get assistance and ThePhotostick works now. I wanted to clarify a few of your comments in your original post. Our official Logo, ThePhotoStick, is printed on the front of all of our products and also in several areas of the product card that comes with every item. Our website address is listed on the back of the product card. I just searched for ThePhotoStick and came up with our website as the first option. If you have any questions in the future please don't hesitate to reach out to us via our website. One of our customer service agents will be happy to assist you. Sincerely, ThePhotoStick Team https://www.thephotostick.com/ ThePhotoStick Official Site - ThePhotoStick For Computers Hello, I apologize that our product did not meet your expectations. Your satisfaction is our priority. Please email me at [email protected] and I will personally assist you with our technical support contact information or with a return or replacement if needed. Thank you, Debby