ThePhotoStickReviews of thephotostick.com

2.5555 reviews
Appliances & Electronics
South Colorado Avenue 225, Haxtun, Colorado

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ThePhotoStick

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About ThePhotoStick

Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.

ThePhotoStick (thephotostick.com) has 555 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: thephotostick.com
Website: thephotostick.com
Category: Appliances & Electronics
Location: Haxtun, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 65% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ThePhotoStick reviews

Showing 325 reviews with 1 star · Clear filters

Deb
Jan 2, 2021
No product just junk mail
My product had not even arrived and I am getting 10 junk emails from photo stick a day and no way to unsubscribe. Horrible marketing. Don’t buy.
Response from ThePhotoStickJan 15, 2021
Hello, I apologize for the inconvenience. Please reach out to our customer support department via our website www.thephotostick.com Click on the little blue Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Thank you, Debby
donna C.
Jan 1, 2021
I got the 64gb the photostick mobile…
I got the 64gb the photostick mobile and adapter with it the adapter didn't fit in to the phone download the app and that didn't work got a replacement and the same thing happened so disappointed with this I was waiting for a long time to get it and nothing happened
Response from ThePhotoStickJan 15, 2021
Update: The customer was refunded for ThePhotoStick. Hello, I apologize that you had an issue with the adapters. Your satisfaction is our priority. Please email me at [email protected] and I will personally assist you with our technical support contact information or with a return. Thank you, Debby
Patricia B.
Dec 24, 2020
What a rip off
What a rip off! I purchase 2 128 gb photosticks. Tried one, plugged into my computer & it ran all night- it did nothing! I tried to view it, & it says ERROR! No response from the company. Even the "FREE GIFT" didn't work!
Response from ThePhotoStickJan 15, 2021
Hello, I apologize that our product did not meet your expectations. Your satisfaction is our priority. Please email me at [email protected] and I will personally assist you with our technical support contact information or with a return or replacement if needed. I will also check on the Free Gift Offer for you. Thank you, Debby
Susanne K.
Dec 10, 2020
I bought the 128GB and it never worked
I bought the 128GB and it never worked. It crashed my system twice and now it will not even open when I insert the gadget in the computer. Absolutely no response after sending multiple emails to Photostick to get help. Don't waste your money on this crappy gadget.
Response from ThePhotoStickJan 15, 2021
Hello, I apologize that our product did not meet your expectations. Your satisfaction is our priority. Please email me at [email protected] and I will personally assist you with our technical support contact information or with a return or replacement if needed. Thank you, Debby
Steven S.
Nov 27, 2020
I Ordered two pieces over 10 weeks ago…
I Ordered two pieces over 10 weeks ago and still has not arrived. I have been on their site multiple times with order details and shipping numbers and still cannot get any feedback let alone refund or items. this is pathetic !
Response from ThePhotoStickJan 15, 2021
The customer was emailed his refund information on November 27th for the package that was lost in the mail. Hello, I apologize for the inconvenience this has caused you. Your satisfaction is our priority. Please email me at [email protected] and I will personally assist you if you still need it. Thank you, Debby
Kate
Nov 24, 2020
Horrible
Horrible, doesn't work at all. Plugged into phone and it keeps failing. Will try to get a refund, but I doubt they will comply. DON'T WASTE YOUR MONEY!!!!
Response from ThePhotoStickJan 15, 2021
Hello, I apologize for the inconvenience this has caused you. Your satisfaction is our priority. Please email me at [email protected] and I will personally assist you if you still need it. Thank you, Debby
Vanessa D.
Nov 24, 2020
The Stick of Nothing!
One-click.... rubbish. The product does not do what it is supposed to do, in fact, I now have 2 overpriced data storage sticks. Customer service is poor. If you can get them on the chat they might be able to try and help, although to fix the problem of the Photostick not working I had to go through 18 steps to reconfigure the stick itself of which I only got to step 13 before I wasn't able to go any further. However, they are out for lunch then you will have to wait for an email that never comes. This has been a poor and expensive experience from start to finish. Terrible!
Response from ThePhotoStickJan 15, 2021
Customer was shipped a replacement. Hello, I apologize for the inconvenience this has caused you. Your satisfaction is our priority. Please email me at [email protected] and I will personally assist you if you still need it. Thank you, Debby
dean M.
Nov 14, 2020
Can't get The PhotoStick to work
Can't get The PhotoStick to work. Claims in loaded over 10,000 photo but can't view them. Don't waste your money.
Response from ThePhotoStickJan 15, 2021
Hello, I apologize for the inconvenience this has caused you. Your satisfaction is our priority. Please email me at [email protected] and I will personally assist you if you still need it. Thank you, Debby

ThePhotoStickReviews of thephotostick.com

About ThePhotoStick

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ThePhotoStickReviews of thephotostick.com

ThePhotoStick reviews

No product just junk mail

I got the 64gb the photostick mobile…

What a rip off

I bought the 128GB and it never worked

I Ordered two pieces over 10 weeks ago…

Horrible

The Stick of Nothing!

Can't get The PhotoStick to work

About ThePhotoStick

About these reviews

More in Appliances & Electronics, Colorado

SkyGenius

Manastin

Cpozip.Store

Snaptron

ThePhotoStick reviews

No product just junk mail

I got the 64gb the photostick mobile…

What a rip off

I bought the 128GB and it never worked

I Ordered two pieces over 10 weeks ago…

Horrible

The Stick of Nothing!

Can't get The PhotoStick to work