ThePhotoStickReviews of thephotostick.com

Response from ThePhotoStickJan 23, 2022

Hello, Colleen. I am so sorry that ThePhotoStick did not work on any of your devices and that you spent two weeks trying to get it to work. Our website is listed on the product card that came with your device. We have customer support agents available around the clock via Chat. They would have been happy to assist you right away with your product use issues. Our email address is available in the return policy section of our website. Customers also have the option to email our agents with product use issues. Although the email option is not as speedy as our Chat feature, one of our support agents would have been happy to assist you via email. If you have not already reached out to our customer support team, feel free to reply to me via the email address below. I will be happy to personally assist you with a product replacement or with return and refund information. Please include your ship to address and your order number. Sincerely, Debby Email address: [email protected] ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address FAQs In Depth User Guide Video and System Requirements Returns Policy

Response from ThePhotoStickJan 23, 2022

Hello, Denis. I am so sorry that ThePhotoStick did not find and save your photos after running for 24 hours. Our website is listed on the product card that came with your device. We have customer support agents available around the clock via Chat. Our email address is available in the return policy section of our website. Customers also have the option to email our agents with product use issues. If you have not already reached out to our customer support team, feel free to reply to me via the email address below. I will be happy to personally assist you with a product replacement or with return and refund information. Please include your ship to address and your order number. Sincerely, Debby Email address: [email protected] ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy

Response from ThePhotoStickJan 10, 2022

Hello, Frederick. I am sorry that you are not satisfied with ThePhotoStick set up process. Our website offers an extensive user guide and our customer support agents are available around the clock via Chat or email to assist our valued customers with product use, returns and refunds information. Feel free to reply to me via the email address below and I will be happy to personally assist you with a return and refund. Please be sure and include your order number and your ship to address. Sincerely, [email protected] ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide, Video and System Requirements Returns Policy

Response from ThePhotoStickJan 8, 2022

Hello, Rogelio. I am sorry to hear that you lost valuable pics and videos, however, ThePhotoStick product could not have deleted your photos or videos from your computer. Our software is designed to find and save your photos and videos from devices to ThePhotoStick. ThePhotoStick software is incapable of deleting photos and videos. After ThePhotoStick saves the photos and videos, they remain exactly as they were, on the device or computer. We are not a scam or fraud. We are a reputable, family owned company. We take pride in our products and value our customers. We have sold close to a million of ThePhotoStick products and have satisfied customers worldwide. We do everything we can to assist each and every one of our customers when we hear of an issue. Our websites have a detailed user guide and customer support agents available via Chat or email to assist our valued customers. Customers can return our products for any reason in accordance with our simple return policy. Feel free to reach out to us if you would like one of our customer support agents to assist you with a return and refund. Sincerely, Debby ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Detailed product information Customer support email address [email protected] FAQs In Depth User Guide System Requirements Shipping Policy Returns Policy Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you.

Response from ThePhotoStickDec 23, 2021

Hello, Kerry. I am so sorry that you have not received your ThePhotoStick. It is a very busy time of year for the couriers with the Holiday season and all. We have been shipping packages out the same day for most orders and DHL is shipping very quickly as well. We have heard that some foreign Post Offices are behind in processing their incoming deliveries. If that is the case, your package might very well be held up at your local post office or customs office. If you reply to me with your order information, I will be happy to personally check into this for you. I will need your name, email address and address as they appear on the order along with your order number. We have sold hundreds of thousands of ThePhotoSticks and have satisfied customers world wide. We take pride in customer satisfaction and do everything in our power to make things right when we hear of an issue. I apologize if you did not receive that level of customer service. I hope to hear from you very soon so that I can personally assist you. You can reach me at [email protected] Sincerely, Debby ThePhotoStick Team

Response from ThePhotoStickDec 14, 2021

Hello, David. I am sorry for the inconvenience. Please reach out to our customer support department. One of our agents will be happy to assist you with product use. If you are not 100% satisfied, we have a simple return and refund policy. Sincerely, Debby ThePhotoStick Team www.thephotostick.com Our website provides: Live Chat with a customer support agent Click on the little blue Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy

Response from ThePhotoStickNov 9, 2021

Hello, Elize. I am sorry for the inconvenience. Unfortunately, I do not see any orders for your name in our system as far back as 2018. Your first name is unique and I do not see any orders for three products in our system when searching by your first name Elize. Please email me your order number, the email address you used to order the products and also your ship to address. I will be happy to look into this issue for you. I can be reached at the email address: [email protected] We have sold hundreds of thousands of ThePhotoSticks and have satisfied customers world wide. We do everything possible to make things right with our valued customers when we are make aware of the issue. I hope to hear back from you soon so that I can look into this issue for you. Sincerely, Debby ThePhotoStick Team www.thephotostick.com Our website provides: Returns Policy Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Live Chat with a customer support agent Click on the little blue Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you.

Response from ThePhotoStickOct 11, 2021

Hello, I apologize for the inconvenience that you cannot get ThePhotoStick to work. ThePhotoStick company is definitely not a scam. We are a highly reputable company. We stand behind our products and service. We value each and every one of our valued customers and we do what we can to resolve their issues when we are made aware of them. We have sold hundreds of thousands of ThePhotoSticks and have satisfied customers world wide. To say that our tech support doesn't exist is false. ThePhotoStick website and support information is listed on the back of the product card that came with your item. We do not offer telephone support, however, we offer our valued customers a Chat option on our websites. Tech support agents are available daily to chat with our customers and resolve issues and answer questions. Our return policy is also listed on the website where you placed your order. Our email address is listed in the return policy for customers who prefer to communicate via email versus Live Chat. https://www.thephotostick.com/pages/support Please reach out to our customer support department via our website. Click on the little blue Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you with product use or a return and refund. Thank you, Debby thePhotoStick Team Our website provides: Returns Policy Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Live Chat with a customer support agent Click on the little blue Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. I hope that you will reach out to our customer support department very soon. One of our agents will be happy to assist you.