ThePhotoStickReviews of thephotostick.com

2.5555 reviews
Appliances & Electronics
South Colorado Avenue 225, Haxtun, Colorado

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ThePhotoStick

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About ThePhotoStick

Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.

ThePhotoStick (thephotostick.com) has 555 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: thephotostick.com
Website: thephotostick.com
Category: Appliances & Electronics
Location: Haxtun, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 65% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ThePhotoStick reviews

Showing 325 reviews with 1 star · Clear filters

Thomas C.
Sep 17, 2022
Extremely slow. Don't waste your time. Zero stars.
I bought the device, downloaded the app and proceeded to download my photos and videos. One and a half hours later, it was only 16% downloaded. At that rate it would have taken about 10 hours to download my photos and videos. This is a terrible device. I tried on my iPhone and my wife's iPhone and on both phones, same extremely slow speed. Don't waste your time. Not worth it. I returned the next day.
Response from ThePhotoStickSep 19, 2022
Hello Thomas Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Lars Olof I.
Aug 30, 2022
Ordered 4 Photosticks one year ago
I ordered 4 Photosticks on August 23 last year, and payed ca $100. I am still waiting for delivery! No response from the company. My customer is 10271.
Response from ThePhotoStickAug 31, 2022
Good day, Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Robert E.
Aug 29, 2022
Bought the stick last february. avoid at all costs
Bought the stick last feb. tried it out yesterday. First it completely froze the laptop then it stated there was an error. I coulodn`t get the program off the laptop. Contacted photostick support who gave instructipons for a download and told me to wipe the stick before downloading. I did this, and the stick seemed to work. It took 6 hours to copy my photos and videos. However, it also copied duplicates which it wasn`t supposed to do and was was one of the reasons i bought it in the fisrt place. Next day I came to view the saved pics only to find the stick wasn`t working. again. I asked for a refund but was told i could only have a replacement or refund once I retuned the original back to the States for a refund.This I will not do as this as whether or not this stick works it has already been coppying all sorts of information from my computer. I would be have to be mad to trust this company who are selling products that are not fit for purpose in the first place.
Response from ThePhotoStickAug 31, 2022
Hello Robert Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Gemma W.
Aug 24, 2022
This application is useless cannot back…
This application is useless cannot back up photos and it wont scan either Waste of money
Response from ThePhotoStickAug 24, 2022
Hello Gemma Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Bernhard J.
Jun 27, 2022
Stick128 GB defekt
nach einem halben Jahr wird der Stick von jetzt auf gleich nicht mehr erkannt ???
Response from ThePhotoStickJun 28, 2022
Hallo Bernhard Ich entschuldige mich aufrichtig für die Ihnen entstandenen Unannehmlichkeiten. Bitte klicken Sie auf den nachstehenden Website-Link, um mit unserem Kundensupport-Center verbunden zu werden. Einer unserer Agenten hilft Ihnen gerne weiter. Hinweis: Bitte halten Sie Ihre Bestellnummer bereit. Vielen Dank Rachel Das PhotoStick Review-Team ThePhotoStick-Supportcenter: https://www.thephotostick.com/pages/support-center
Joy W.
Jun 20, 2022
Still waiting for it to arrive
Still waiting for it to arrive, ordered in March, now nearly July. I need a refund of 75 dollars
Response from ThePhotoStickJun 20, 2022
Hello Joy I am sincerely sorry for the inconvenience caused to you. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Margaret S.
Jun 11, 2022
Avoid
Avoid, do not buy. Initially the photo stick worked and downloaded photos from my laptop 14,000 plus. Took five hours but the next day I tried to access the photo stick files but it is not letting me access them at all! Money down the drain, my fault should have read the reviews before purchasing 🤦‍♀️
Response from ThePhotoStickJun 13, 2022
Hello Margaret, I am so sorry to hear of your experience with ThePhotoStick. Our software is designed to search and find all photos and videos on the device it is plugged into and copy them directly over to ThePhotoStick. If you have any questions on the functionality of ThePhotoStick, feel free to reach out to our customer support department. One of our agents will be happy to visit with you and answer any questions you may have. With regards, Rachel ThePhotoStick Review Team https://www.thephotostick.com/ Back Up Your Photos With One Click on ThePhotoStick® Don't waste hours of your time trying to find, organize, and backup all your photos and videos. Let the ThePhotoStick® do the work for you with one simple click. Just Click GO. No lost hours. No missed photos. No Cloud fees. Do it yourself with ThePhotoStick®
david P.
May 27, 2022
What a nightmare this caused me
I bought the 64GB Photostick 2.0 which arrived yesterday and unfortunately I plugged it into my laptop as requested and pressed go. I was expecting it to search out the photos on my computer and One Drive, and then load them onto the Photostick USB drive.. This did not happen, instead it searched out over 8,000 photo files and downloaded them onto my laptop from the One drive and in doing so, crashed my laptop. I had to then pay an IT specialist to help me sort out the mess that was on my explorer file drive. I would certainly NOT recommend anyone trying to use this.
Response from ThePhotoStickMay 28, 2022
Hello, David. I am so sorry to hear of your experience with ThePhotoStick. Our software is designed to search and find all photos and videos on the device it is plugged into and copy them directly over to ThePhotoStick. If you have any questions on the functionality of ThePhotoStick, feel free to reach out to our customer support department. One of our agents will be happy to visit with you and answer any questions you may have. With regards, Debby ThePhotoStick Review Team https://www.thephotostick.com/ Back Up Your Photos With One Click on ThePhotoStick® Don't waste hours of your time trying to find, organize, and backup all your photos and videos. Let the ThePhotoStick® do the work for you with one simple click. Just Click GO. No lost hours. No missed photos. No Cloud fees. Do it yourself with ThePhotoStick®

ThePhotoStickReviews of thephotostick.com

About ThePhotoStick

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Extremely slow. Don't waste your time. Zero stars.

Ordered 4 Photosticks one year ago

Bought the stick last february. avoid at all costs

This application is useless cannot back…

Stick128 GB defekt

Still waiting for it to arrive

Avoid

What a nightmare this caused me

About ThePhotoStick

About these reviews

More in Appliances & Electronics, Colorado

SkyGenius

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ThePhotoStick reviews

Extremely slow. Don't waste your time. Zero stars.

Ordered 4 Photosticks one year ago

Bought the stick last february. avoid at all costs

This application is useless cannot back…

Stick128 GB defekt

Still waiting for it to arrive

Avoid

What a nightmare this caused me