The Pets TableReviews of thepetstable.com

I received an order of air dried food, it was chicken ( my dog can’t eat poultry) I immediately called and asked for a refund that I’m not sure how chicken was ordered. My next scheduled delivery showed the correct product. I was told to just donate it, that’s great but what about the $50 that I spent on something that I can’t use. So, instead of trying to give me a credit or something, they would rather I cancel my entire subscription? Stepping over a dollar to pick up a dime. Not very good customer service Update- after leaving my review, I received an email stating that they would give me a one time courtesy refund and they were sorry for the way customer service handled it. I appreciate that, but it shouldn’t take a bad review to receive good customer service. I think some basic training should be given. I love the product. I am changing my review based on them doing the right thing.

I have probably the most finicky eating dog there ever was. He would only eat what I cooked for him, but not always. I tried Farmers Dog and he ate it once, and the same thing with Pet Smart. I then tried Pets Table and even though he only wants the kibble, his bowl is always empty. Thank you so much for such good food.

At first, my dog really liked their food, enough that my dog would finish her entire portion every day. But lately, my dog turns her nose up at the food. I'd normally have chalked it up to my dog being picky (she absolutely is), but there are enough other quality issues that I'm not sure I can attribute that solely to her refined taste buds. Ever since they partnered with OnTrac, a delivery service which has a 1.1 star on TrustPilot, I've noticed my dog increasingly refusing the food. I think it spoils in the time between deliveries. OnTrac will leave it on my doorstep in the middle of the night and lie about the delivery time. Today, my delivery was supposed to be delivered yesterday and the tracking says it'll be expected tomorrow. My dog has no more food in the interim because Pets Table does not build in any wiggle room AT ALL. Also, last month they failed to provide the probiotics I paid for. Just a lot of quality issues lately that make me want to jump ship quickly.

My dog loves this! Keep up the great job!

My sister introduced me to this and I gave it a try. My fur baby love it. I’d totally recommend it and I didn’t give it 5 stars ⭐️ because of the packaging, after a week you can properly seal it, but other than that they’re great.

He is one smart dog. He knows when it is time to eat. His morning and evening meals are gone Lickety split. At times it seem like he is licking the chrome off the bowl. You guys need a pat on your back... Thank you, Buddy & Michael

My dog loves Pets table!

So far we have been very happy with Pets Table. Our picky eater seems to enjoy her meals and licks her bowl clean. She also hasn't seemed to have any allergies to the ingredients as we have had with past brands. Our other dog has a very sensitive stomach and is on a special kibble. As we have started to transition her to part of her meals being the pets table she seems to also be handling this food well. Very happy overall with the food and quality. We had one issue with the wet food in receiving a pierced box, but customer service helped out to make that right. Very much appreciated this. I would suggest customer service having an actual email in which you can respond to during communications. They would email and once responded we would get a message saying it wasn't delivered as the address was no reply. That made the back and forth very frustrating!