LoryAnn
They refuse to cancel or charge food.
My dog didn’t like the food after a few weeks. I contacted customer support online chat asking to change his flavors or cancel, they just keep sending the same crap. 3 weeks of experience food my dog won’t eat. The last conversation was with a human and she did nothing to cancel or change his food. Huge disappointment. I guess I’ll try to dispute the credit card charges. Idk what else to do. Don’t waste your time with this company. Farmers market was way better. He would run to the kitchen to get his meals. Their s he won’t eat. The fact they don’t care and keep sending really sucks. I guess they just want to take my money.
Response from The Pets TableSep 11, 2026
Hi LoryAnn, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Pets Table community! Warm regards, The Pets Table Team