The Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
The Pets Table (thepetstable.com) has 3,007 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
thepetstable.com
Website
thepetstable.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Things are OK. The only thing that I have an issue is the container that they sent the lid will not stay shut. Not sure why.
Response from The Pets TableMar 8, 2024
Hi Meg Smith! We are so sorry to learn about your experience with the packaging of the meals in your order! Please know, that this is not the experience we want for you and we are here to work with our quality department! We will forward this feedback to our teams and partners, but we would like to hear more. A member of our team will be contacting you shortly to discuss this matter with you.
AH
April H.
My dog is extremely picky
My dog is extremely picky! I had ordered a few other fresh meal plans and he wouldn’t touch them. This is the first food I have found he will eat consistently!
TR
Tripp R.
Tripp loves his food
Great experience so far. Tripp loves the food. Fast delivery. His poop is firm tootsie roll, type with very little smell
NI
Nick
My GSD Tristan is loving it
My GSD Tristan is loving it. Took us a long time to find a good food that agrees with his stomach! Pet’s Table FTW! 🙌🏽
EL
Elizabeth
Never Again.
I was asked by The Pets Table to update/edit my review. Since ever word is true I will gladly update and make it even clearer. What they wanted me to say is that they gave me a refund for the junk they sent. They did that so thank you, but that was only after my review went live. They suggested I change my rate score. That I can not do.
I spoke with them on the phone right after I tossed everything in the box. They could have, should had, offered that refund at that time. But at least they did it. Now, here are my issues.
My box was delivered late and I received no notice it would be late, but okay, I can live with that. The box was delivered damaged. I can live with that as well.
They say you get a nice container for the food. It was way too small. When I spoke to the them on the phone, I was told, "We know that." I suggest you get to a store and get some containers that fit or don't tell me you are sending one. This shows me their lack of care and makes me wonder what else is wrong here. I am feeding dogs here and that is of the utmost importance.
I was promised a free sample box of freeze dried to try. There was nothing included, just the food. The food was frozen and that is fine, but it was so overly frozen that I could not get any of the packs apart and I tried. I then noticed a few little holes in 3 of the bags (freezer burn inside, just a little). I thought well it is frozen so if I can just get the bags to separate, maybe I can live with that. I could not get the bags apart and then I thought wait a minute, do these people really care about my dog. I decided they did not and tossed all the product for my dogs safety. It might have been fine, but I don't take a chance and with all the other issues, it was clear they are just not doing this right.
I called to cancel. Dealing with the on line process was not easy and besides I wanted them to know how they messed up. Well, they knew they sent the wrong container and made no apologies for it --"We know that.". They said we will send you that freeze dried. I said great, as far as I am concerned I am owed it, but I am cancelling anyway. I was then rudely told I would not get the freeze dried at all.
I can't remove my credit card from the site. They wrote to me after and only after they saw my review and said we will do that. It is now almost a month and it is still there. They also sent me a 15$ credit, but it is useless, you have to spend quite a lot to get get free shipping. I wrote/replied to them about this and they said their system just was not set up to send the one item. I know, go into the system, get in contact with me and ask what I want and send it or don't make promises you can't keep.
These people are the worst. I am trying other brands. The Farmer's Dog is reliable and I have the right sized box, can separate the packages, it arrives on time and is not in a crushed box. I have also ordered frozen raw food and it came as promised. This is not hard.
I don't believe that The Pet's Table cares at all. They just care to get good reviews. I can't do that. But again, thanks for the refund. It was truly the least you could do.
Response from The Pets TableMar 7, 2024
Hi Elizabeth! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. Thank you for being the best part of The Pets Table!
LY
Lady Y.
My dog loves the food and I love that…
My dog loves the food and I love that she does. Wish the pieces were smaller for small dogs. I break it up.
My issue is I don't have control of my subscription delivery. I have had a few food delivery and you could make any changes in your account but with them you can not.
BE
Beth
13 Year old Pup loves it!
My dog loves the food! Maybe a little too much as she wakes me up begging for it!!
My only concern is that she still seems hungry after eating her suggested portion, but it might just be her tummy adjusting to the new food!