The Pets TableReviews of thepetstable.com

My two dogs, 13 & 4 years young, literally jump in the air for their meals. Before, they were excited to eat, but their new food is a game changer! I love seeing them so happy and I know their diet is so healthy, as well as, mentally stimulating🐾

Great product. My Atlas really enjoys. I just wish there was more a variety. My dog is allergic to chicken and turkey products. He can only have the Beef and carrot recipe.

I had a disappointing experience with The Pets Table, and unfortunately, I can't recommend purchasing from them. There were significant issues with both the quantity of food and the quality of customer service. Firstly, I encountered discrepancies in the quantity of food provided. Despite having two dogs with similar weights but different dietary needs, I received identical amounts of food for both. What's worse, the heavier dog's portion was inexplicably priced $40 higher, suggesting a pricing structure based on weight that wasn't reflected in the actual quantity of food provided. It felt misleading and unfair. Additionally, the amount of food delivered fell short of what was promised. Both dogs were on a dry food plan, each requiring 3/4 cup (6oz) per day. However, I consistently received 168oz for an 8-week supply when basic math indicated I should have received 180oz. This discrepancy meant I was shorted food for both deliveries. Attempting to address these issues with customer service only added to the frustration. The representatives seemed ill-equipped to handle my concerns and only offered to refund the overcharge without adequately addressing the shortage. In fact, they abruptly ended the call after issuing the refund, forcing me to initiate another call to rectify the remaining problem (still not having enough food for my dogs...). When I called back, they FINALLY issued a refund for the food I was shorted. Despite my dogs enjoying the food, the overall experience with The Pets Table was tainted by inefficiency and poor service.

Edit: Customer Service reached out to me and provided a full refund for the box shipped after cancellation and the current box that my puppy was unable to finish due to illness. The food did not work out for our puppy but giving 5 star for the response from the company. My puppy began having tummy troubles on this food. We initially thought it was just the transition of foods and then maybe that it was a specific flavor upsetting his tummy. The problems continued to get worse with excessive mucus and then blood. The vet diagnosed him with colitis and put him on prescription food. I called to cancel and was told they would not cancel because it was after their cut off even through the order had not yet shipped. They sent me a survey form about food safety and offered to help me find a plan to lower my cost which was not the issue to begin with. They also did not cancel my plan going forward as requested but I was able to do this fairly easily via the website.

My dog had been eating kibble mixed with canned dog food from the day we got her at ten weeks old up until she was about 6 months old. She suddenly became completely uninterested in eating it. I was concerned she wasn't getting what she needed so I thought a food change was necessary. At the first sniff of her pets table chicken casserole, she was obsessed! She is a happy puppy when she eats now! I'm happy I found pet's table for her!

I ordered the food and quickly found my dog was allergic to the food once completely transitioned from his old food. They made it painful to discuss the issue with the safety team and then after many phone calls and discussion they did refund the original order. I asked to discontinue further shipments. Now they’ve charged me $230.13 for a new order that I did not wish to continue. And now I’ll have to look back and see how many times I’ve been billed for items I did not order. Not a real company, they can’t keep simple things straight.

Riley LOVES this food. He follows me around whenever I have the bag. It was hard to transition him because he just ate around his old food. So easy to serve and his bowl is simple to clean!

My dog loved the food; he has cushing and other things wrong with him. The only problem I have with it is getting the food out of the package. You see I am 85 and don't have much strength.