The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table reviews

3,007 approved reviews, newest moderated first

Shannon C.
Jun 21, 2024
My pup loves the food
My pup loves the food. It is very pricey, still on the fence for if the cost is worth it. I am stroking out a little if the cost for shipping is $47….will have to investigate
Response from The Pets TableJun 24, 2024
We are grateful that you took the time out to leave us a review. It is feedback like yours that helps us grow and improve! We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. Thank you for being the best part of The Pets Table!
Report
Laurie B.
Jun 21, 2024
Everyone is so friendly and helpful…
Everyone is so friendly and helpful with quick response time. It's refreshing.
Response from The Pets TableJun 24, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Report
David G.
Jun 21, 2024
Chicken Air-Dried Recipe
I've been using the chicken Air-Dried recipe for my picky 12 lb. pup for about a month now. She seems to enjoy the recipe, so I've decided to continue using it. The ingredients are on the higher end and is worth the extra money. However, I wish the pieces were smaller. My pup, who's a small breed with a narrow mouth, struggles to chew the larger pieces. I have to break them down which is not ideal. It would be great if The Pets Table offered a small breed version with smaller piece sizes similar to many other brands.
Response from The Pets TableJun 21, 2024
Hi David! We are grateful that you took the time out to leave us a review. It is feedback like yours that helps us grow and improve! We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of The Pets Table!
Report
A S.
Jun 20, 2024
My dog loves it but the customer…
My dog loves it but the customer service isn't great because they claim they can't make changes. The food looks like actual food and not nasty kibble. I'm switching my other dog over. She loves the food too!
Response from The Pets TableJun 21, 2024
We are grateful that you took the time out to leave us a review. It is feedback like yours that helps us grow and improve! We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of The Pets Table!
Report
Kelley
Jun 20, 2024
Our puppy LOVES this food
Our puppy LOVES this food. We have a mixed subscription, and I love being able to keep her food simple and healthy. My only wish is that they could have a better/more user-friendly way to package the wet food.
Response from The Pets TableJun 21, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! It is feedback like yours that helps us grow and improve! We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of The Pets Table!
Report
Donna D.
Jun 16, 2024
Confused
My dog which is a six year old rescue, a doodle well she really liked the chicken dinner when I first got if and now she barely will eat it. I don’t know what I should do. Suggestions?
Response from The Pets TableJun 17, 2024
Hi Donna Day! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the decreased interest your dog has shown in the chicken dinner, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table!
Report
Andrea
Jun 16, 2024
Im a new customer
Im a new customer. First shipment arrived. Not what I ordered in the two week trial. ALL chicken and green beans! I have 3 small dogs. I ordered beef and turkey fresh food! I already have plenty of chicken and rice I already feed my dogs. I DONT NEED MORE CHICKEN! Another order of the same stuff Is to arrive in a few days. I want to change this but they wont verbally take change orders on the phone.. CUSTOMER SERVICE IS IMPOSSIBLE. THE PEOPLE ARE NICE BUT NOT HELPFUL AT ALL! I cant seem to log back in to change the next order on line. HELP!
Response from The Pets TableJun 17, 2024
Hi Andrea! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving the wrong order, your inability to change the next order over the phone, your difficulty logging back in to change the next order online, and your poor customer service experience, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table!
Report
Chandra
Jun 15, 2024
Coco loves this food
Coco loves this food! Shipments are on time, customer service is helpful & friendly. Highly recommend!!
Response from The Pets TableJun 17, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Report