The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table reviews

3,007 approved reviews, newest moderated first

Maria Magdalena H.
Oct 1, 2026
NO RETURN/CREDIT AND NO REFUND POLICY
I DO NOT RECOMMEND PURCHASING FROM THEM UNLESS YOU CAN AFFORD THE RISK OF LOOSING YOUR MONEY!!!!! (NO RETURN NO REFUND POLICY) I’m very disappointed with there NO RETURN/CREDIT and NO EXCHANGE policy. I recently purchased for the first time from them but my Yorkie developed an allergic and the vet said to discontinue the new food and go back to her previous one and it resolved her allergy rash. I contacted via email to request a credit or refund and they said that unfortunately at this moment they do not refund or credit for purchases. I spend over $100 on food that won’t be used. All pet stores that I purchased from have always accepted a return even if the package was opened and used.
Response from The Pets TableOct 2, 2026
Hi Maria, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Pets Table community! Warm regards, The Pets Table Team
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Lynnette M.
Oct 1, 2026
Eddie absolutely loves this food
Eddie absolutely loves this food. He runs into the kitchen when he hears us making his food. As soon as we put his bowl down, he eats like it’s his favorite meal every time. He has lots of energy and his coat is looking awesome. He was a bit of a picky eater until we started him on the Pets Table.
Response from The Pets TableOct 2, 2026
Hi Lynnette, Thank you so much for taking the time to leave us a 5-star rating we truly appreciate it! We’re delighted to hear about your overall experience. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Stephanie M.
Oct 1, 2026
The welcome package was nice but…
The welcome package was nice but unfortunately, my plastic container arrived broken and the food arrived a day late and was defrosted and unusable. Additionally, the "free" treats I was provided in my second box contained an ingredient my pet is allergic to, which is also clearly stated in my pet's profile.
Response from The Pets TableOct 2, 2026
Hi Stephanie, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Pets Table community! Warm regards, The Pets Table Team
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Rose
Oct 1, 2026
My hyper active dog loves the dried…
My hyper active dog loves the dried beef & berries dog food. So much that when I put in a bowl as a topper she literally stands on her hind legs because of the smell. I have been putting a few aside to use as treats when she does tricks.
Response from The Pets TableOct 2, 2026
Hi Rose, Thank you so much for taking the time to leave us a 5-star rating we truly appreciate it! We’re delighted to hear about your overall experience. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Tammy N.
Oct 1, 2026
I was already cooking meals for my…
I was already cooking meals for my boys, but The Pets Table has given me that time back. My boys absolutely LOVE the food!! We have the wet recipes but are getting ready to order some dry recipes. The Pets Table makes it easy to feel good about what I'm feeding my boys! Delivery makes it convenient!
Response from The Pets TableOct 1, 2026
Hi Tammy, Thank you so much for taking the time to leave us a 5-star rating we truly appreciate it! We’re delighted to hear about your overall experience. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Bonnie Findlay S.
Sep 29, 2026
Fresh delivery
Fresh delivery, gave my dog the pork recipe. First day he threw it up, gave him another portion the next day and within 20 minutes he was vomiting profusely. I wrote to Pets Table and voiced my concern and told them I would mail back the 19 unused boxes. I was told they would look into it, but could not and would not refund my money. I cancelled my subscription and then was sent a questionnaire to fill out. They know the problem, they sent tainted food! They should have refunded my money, I offered to send the remaining order back.
Response from The Pets TableSep 30, 2026
Hi Bonnie, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Pets Table community! Warm regards, The Pets Table Team
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Indica D.
Sep 29, 2026
No exchanges no refunds
My dog wouldn’t touch the air dried food. I asked for an exchange because she liked the fresh food and was told no. No refunds no exchange. I was told to donate the food. Only one bag was even open. Horrible.
Response from The Pets TableSep 29, 2026
Hi Indica, Thank you for your review! While we appreciate your feedback, we are sorry for your frustration regarding your recent experience with The Pets Table. We acknowledge your feedback and apologize for this experience. We agree that clear policy transparency and supportive customer service should always be guaranteed. We will forward this feedback to our dedicated team so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to review your account details and assist you further. Thank you for being part of The Pets Table! Warm regards, The Pets Table Team
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Teresa B.
Sep 29, 2026
How not to starve your dog who hates his dry dog food...
I was buying the highest quality dry pet food out there and my dog hated it. I felt I had to bribe him to eat it no matter the brand. Finally, I decided to try The Pets Table out of desperation. I felt he was starving himself. He loves every bite and cannot wait for his meals now. He seems happier and more content and no longer tries to steal the cats' food. I highly recommend this dog food. If a starved animal will not eat his food then something is wrong with the food. I am so glad I switched to The Pets Table and my little schnauzer is thanking me!
Response from The Pets TableSep 29, 2026
Hi Teresa, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The ThePetstable Team
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