PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Carol
Very pleased with the service! Had to change my order after I paid and it was taken care of just as I asked. That is hard to find with most companies today. Thank you!
Response from PetLabCo.Sep 4, 2021
Hi Carol, We're happy to know that you are very pleased with our customer service. Thank you for your kind words. ❤️ It's comments like this that really inspire us to do what we do so we truly appreciate your positive review. 🥰 All the best, Petlab Co.
Mercedes E.
great service, good prices, and the excelent products.
Response from PetLabCo.Sep 4, 2021
Hi Mercedes, Thank you for your positive review! We're glad to know that you are happy with our products and service. Thank you for being a wonderful customer and your feedback is highly appreciated. ❤️ All the best, Petlab Co.
Cherie
I am very pleased with the products from Petlabco. My only wish is that there was a liquid product. I have a picky dog that will not eat a tablet. I have to make it a liquid, by soaking it to give it to him in a seringe.
Response from PetLabCo.Sep 4, 2021
Hi Cherie, We're glad to hear that you are pleased with our products and thank you for your suggestion. We'll definitely keep this in mind for further product variations and supplements. Thank you for your positive review and for trusting our brand! ❤️ All the best, Petlab Co.
Tammy J.
I ordered the dental formula for my two dogs. They are elderly and my one dog doesn’t walk anymore. Since I’ve been using the dental formula she is more active and has even started to try to walk again. I am so glad I found this stuff. It’s so great seeing her try to walk. She doesn’t go far but seeing her stand and try is wonderful. Thank you so much.
Response from PetLabCo.Sep 4, 2021
Hi Tammy, Thank you for your wonderful feedback. We're really glad to hear that the Dental Formula has tremendously helped your dogs! We appreciate you for sharing your experience with us and please keep us updated as we'd love to hear more about their progress. ❤️ Once again, thank you for your trust and support! 🐾 All the best, Petlab Co.
Nicole B.
I was supposed to be shipped 8 bottles of inch relief and only received 6. I've called and still no resolution. I shipped back the 8 Joint Relief sent by mistake.
Response from PetLabCo.Sep 3, 2021
Hi Nicole, We're sorry to hear that there have been some issues with your order and we apologize for the inconvenience this has caused. We'd love to look into the matter further and sort it out for you as soon as possible. Thank you for providing your order details. A representative will be reaching out soon. We appreciate your patience and understanding. ❤️ All the best, Petlab Co.
Terry W.
excellent service.
Response from PetLabCo.Sep 1, 2021
Hi Terry, Thank you for sharing your customer service experience with us! ❤️ We’re so happy to hear that you are delighted with the support you got from us! We truly appreciate your wonderful feedback. 🥰 Kind regards, Petlab Co.
Elaine Norman N.
My elderly dog could not go up the steps to the house when I would put them out into the fenced yard I started taking them out the garage door where it was level. Then I read about Petlabs joint chews. So I ordered them. She loves them. S he runs up the step now and sometimes still runs a little. After all she is 15 years old
Response from PetLabCo.Sep 1, 2021
Hi Elaine, We are astonished to hear that your sweet girl loves our chews! 🐶 Moreso, knowing that she is now running a little and up the steps because of our Joint Care Chews! We can't thank you enough for your feedback! ❤️ We appreciate your trust and support of the Petlab brand! Kind regards, Petlab Co.
BL M.
AS MUCH AS I HAVE SPENT ON YOUR PRODUCT I DONT SEE MUCH OF A DIFFERENCE IN THEIR TEETH OR BREATH SORRY I HAVE BOUGHT FROM U MANY TIMES AND JUST DONT SEE IT HELPING THE 3 DOGS I HAVE
Response from PetLabCo.Aug 31, 2021
Hello there, Our apologies that you did not see the desired effects you were hoping to achieve. We respect that each pup is unique and has different physiological needs. A member from our Customer Support team will be happy to reach out to you. Petlab Co.
