PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Sep 8, 2021

Hi Cees, You are extremely welcome! 🥰 We are astonished to hear that your 6 month old Australian Shephered's gas has completely disappeared and that she is itching much less now because of our Probiotic Chews! We're glad that your view has changed after you've seen the results on your sweet girl. Your pet's health is our top priority! 🐾 You have our deepest gratitude. ❤️ Kind regards, Petlab Co.

Response from PetLabCo.Sep 8, 2021

Hi AnnF, We’re so happy to hear that you are satisfied with the support you got from one of our customer service representatives! 🥰 Your commendation means so much to us. It is always our pleasure to give you the best care possible! 😊 We'll never forget your kind words! Thank you for this wonderful review! ❤️ All the best, Petlab Co.

Response from PetLabCo.Sep 10, 2021

Hi Please be advised that we take all measures to ensure that our products are formulated with quality ingredients and undergo all required quality tests to ensure you receive a product that is safe and beneficial to the wellbeing of your pup. Our Customer Support team can be reached 24/7 at [email protected]. M-F 8AM -430PM PST at (702) 827-4738. Customers can edit or cancel at https://account.petlab.com/login. Alternatively, If you provide your order ID we will reach out to you and have this resolved. Petlab Co.

Response from PetLabCo.Sep 7, 2021

Hi Peggy, We're delighted to hear about Peanut's improvements! 🥰 It makes us so happy to know that he loves the taste of the chews and that he always looks forward to his daily treat! Thank you for believing in the Petlab Co. brand! 🐾 You have our most sincere appreciation.❤️ Best regards, Petlab Co.

Response from PetLabCo.Sep 6, 2021

Hi Hank, Thank you for sharing your customer service experience with us! ❤️ We’re so happy to hear that you are delighted with how you were assisted by our Customer Support Team! 🥰 We truly appreciate your feedback! Kind regards, Petlab Co.

Response from PetLabCo.Sep 6, 2021

Hi Samuel, We're happy to hear that you have already noticed a difference in your dog. Thank you for your feedback and keep us posted on your dog's progress! ❤️ All the best, Petlab Co.

Response from PetLabCo.Sep 6, 2021

Hi Tammyleigh, Thank you for writing us a review. ❤️ We're glad to know that your furbabies love the chews and we're really sorry to hear that you haven't seen any improvement on Cuddlez Bear's hair so far. Our supplements are made of natural ingredients so we always suggest giving it at least a month or two or even longer to allow your dog to experience the full benefits and for the ingredients to build up in their system to take effect. It is also important to remember that our chews are supplements and not medication and sometimes, dogs need prescription medication from their vet to manage their symptoms. We recommend persevering for a couple more weeks and keep us updated on her progress! 🐾 All the best, Petlab Co.

Response from PetLabCo.Sep 6, 2021

Hi Tom, It's wonderful to hear that our product has been helping your sweet girl. We're glad that the paw licking has lessened and she's now eating more. Thank you for sharing this with us and please keep us updated on her progress as we would love to hear more. ❤️ All the best, Petlab Co.