PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Sep 21, 2021

Hi Dora, Thank you for sharing your inspiring story on using our Joint Care Chews for Bo! 🥰 Nothing is more satisfying than knowing our product has somehow helped give him comfort in his last years! Thank you for your recommendations to friends! Your feedback is valuable to us. 🐾 All the best, PetLab Co.

Response from PetLabCo.Sep 21, 2021

Hi Richard and Ester, Thank you so much for sharing your customer service experience with us! ❤️ We’re so happy to hear that you are delighted with the support you are getting from us over the past year! Your pet's health is our top priority! 🐶 We truly appreciate your thoughtful recognition and recommendation. 🥰 Kind regards, PetLab Co.

Response from PetLabCo.Sep 19, 2021

Hi Terri, Thank you so much for your wonderful review. We are very happy to know that the chews have worked so well for your labradoodle and we really appreciate you for sharing this amazing news with us. Thanks again for your trust and support. We hope she continues to enjoy her chews! ❤️ All the best, Petlab Co.

Response from PetLabCo.Sep 19, 2021

Hi Maxine, We're sorry to hear that your dog doesn't seem to like the chews. We've received wonderful feedback on the taste of our chews but we understand that some dogs can be more sensitive to new tastes than others. We recommend that you try cutting the chew into lots of tiny pieces and mixing it into her full meal at breakfast or dinner time. This way she is more likely to have built up an appetite and will be less likely to fish around for the tiny pieces. We’ve also found that wrapping the chews in cheese or ham or peanut butter works too! Maybe give these a go and let us know if it changes anything. If you have further questions or concerns, please don't hesitate to reach us through our Customer Service channels as we are always happy to help. Keep us updated on how it goes! ❤️ All the best, Petlab Co.

Response from PetLabCo.Sep 17, 2021

Hi RichnWilma, We are devastated to hear of your loss. 😞 As fellow pet owners, we understand how deeply loved our furry friends are and how that love is reciprocated in so many ways. Just know, the Petlab team sends our deepest condolences, thoughts, and prayers. ❤️ We hope that our product has somehow helped your pup in his or her last years. We’re so delighted to hear that you are satisfied with the service you got from us! Your needs are our top priority and your feedback is valuable to us. Thank you so much for your thoughtful recognition. 🥰 Kind regards, Petlab Co.

Response from PetLabCo.Sep 17, 2021

Hi Bob, We're delighted to hear that your dog is doing so much better with our product. Thank you for sharing your Petlab experience with us and we hope she continues to enjoy the chews! 🐾 Thanks again for your positive review! ❤️ All the best, Petlab Co.

Response from PetLabCo.Sep 17, 2021

Hi Cheryl, Thank you so much for your wonderful feedback. We're glad to hear that the chews have tremendously helped your dog. We truly appreciate your trust and support! ❤️ All the best, Petlab Co.

Response from PetLabCo.Sep 16, 2021

Sonja, We unexpectedly ran out of stock, but shipments have arrived and we will get your order processed quickly. Our team is doing everything in their power to get orders shipped. We understand how important it is for you to receive your order in a timely manner and apologize for any inconvenience. We look forward to having this resolved. Petlab Co.