PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Pauline S.
Product never received.
Response from PetLabCo.Jun 7, 2026
Hi Pauline, thank you for taking the time to leave this review and we're sorry to hear about these delivery troubles. We've sent you an email to further assist with this, we're available via phone, email and chat. We look forward to resolving this for you. Best regards, PetLabCo.®
David C.
Shipments are always sent timely and arrive quickly. Always a good experience.
Response from PetLabCo.Jun 6, 2026
Hi David, we appreciate your kind words! We're so glad to hear that your shipments arrive quickly and that you have had a good experience. Please feel free to keep us updated and don't hesitate to reach out with any additional questions or concerns. Best regards, PetLabCo.®
COLLEEN M.
Its always on time
Response from PetLabCo.Jun 6, 2026
Hi Colleen, we appreciate your feedback. We're glad to hear about this positive delivery experience. We're always here and happy to help, so please feel free to reach out with any questions, concerns or updates. Best regards, PetLabCo.®
Michael C.
I said I would try it only I didn’t say I wanted to keep getting it monthly. And you make impossible to stop. I’m thinking of taking your company to court.
Response from PetLabCo.Jun 6, 2026
Hi Michael, we are truly sorry to hear about your frustration with our subscription service. We want to assure you that we are here to help resolve this. We've sent you an email to follow up on this, we're available via phone and chat. We hope to hear from you soon to further assist with this. Best regards, PetLabCo.®
Mark W.
If I could give a lower rating, I would. I tried to make a one time purchase. But they signed me up for a subscription and there’s no way of canceling the subscription without signing up for an account.
Response from PetLabCo.Jun 6, 2026
Hi Mark, we appreciate you sharing your experience. We are truly sorry to hear about the difficulty you faced with the subscription cancellation process. We've sent you an email to further assist with this, we're also available via phone and chat. We look forward to resolving this for you. Best regards, PetLabCo.®
Kathleen C.
Package arrived in a timely matter. The product arrived with no damage.
Response from PetLabCo.Jun 6, 2026
Hi Kathleen, we're glad to hear about your great delivery experience. Thank you for your positive feedback! We're always happy to help so please feel free to reach out with questions or concerns. Best regards, PetLabCo.®
Michele C.
I think the product is good and working a little…and slowly, but I need some dental wipes as well. I’m not sure how to help more than the powder. Powder alone isn’t making a noticeable difference .
Response from PetLabCo.Jun 6, 2026
Hi Michele, we appreciate your feedback and we're sorry to hear you haven't seen the desired results. We are more than happy to further assist you so we've sent you an email to follow up on this. We're available via phone, email and chat, so we look forward to hearing back from you. Best regards, PetLabCo.®
Hera P.
Normally my package is delivered to my mail box but this time for some reason it was left in the sun outside my front door. Have you changed your shipping agent? This surprised me....very unlike PetLab.
Response from PetLabCo.Jun 6, 2026
Hi Hera, we appreciate you sharing your delivery experience. We're sorry to hear about this, we will share this feedback with our team for future deliveries. We're always here and happy to help so please don't hesitate to reach out to us with additional questions or concerns. Best regards, PetLabCo.®
