PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Feb 19, 2022

Hi Jessica, We're so pleased to hear that our chews are working wonders for your dog! 😊Thanks for sharing this amazing news with us. We couldn't be happier to hear about this great progress. We appreciate your feedback. ❤️ All the best, PetLab Co.

Response from PetLabCo.Feb 28, 2022

Hi David, We're sorry to hear this. How is your pup doing? Let us reassure you that here at the PetLab Co., we take all the necessary measures to ensure that our products are formulated with high-quality ingredients, and we undergo all mandatory quality tests to ensure you receive a product that is safe to use. Because of this, our products should not cause any negative side effects. We are taking your pet’s experience very seriously. Please provide your Order ID and we will reach out. We would very much like to investigate this instance further to make sure we understand all the circumstances around your pup’s experience with our product. PetLab Co.

Response from PetLabCo.Feb 18, 2022

Hi Tracey, Thank you so much for sharing your experience with our chews and your kind feedback. 🥰 We're so happy to hear our product has been of great help to your pup. It makes all our time so worthwhile when we hear pups improving so much and feeling great in themselves again. Thank you for leaving such an inspiring review! All the best, PetLab Co.

Response from PetLabCo.Feb 18, 2022

Hi Anthony, We're glad to know your dog is enjoying the chews. We're grateful that you have allowed us to help him/her, please keep us updated about your dog's progress. We're always here to help and your pup's health is our top priority.❤️ All the best, PetLab Co. 🐶

Response from PetLabCo.Feb 18, 2022

Hi Christina, We're so pleased to hear our chews are working wonders for your pup! 🥰 Thanks for sharing this amazing news with us. We're so excited to hear about this great progress and we love that you're seeing a transformation. Thank you for the feedback. ❤️ All the best, PetLab Co.

Response from PetLabCo.Feb 18, 2022

Hi Mariza, We are so happy to hear that you were satisfied with your customer service experience. Your needs and your pet's health are our top priorities! 🐶 Thank you so much for your feedback. ❤️ Kind regards, PetLab Co.

Response from PetLabCo.Feb 28, 2022

Hello. I apologize for your experience. Customers can edit or cancel their subscriptions at https://account.petlab.com/login. You must register your subscription first. Please ensure you enter the same details used for your purchase to activate your account. Also, customers can always send us an email directly to [email protected] or contact us through our online contact form, https://thepetlabco.com/contact-us Please provide your order ID, and we will reach out. Best, PetLab Co

Response from PetLabCo.Feb 15, 2022

Hi Ellen, I am sorry to hear your pup refused to eat the chews. 😞 Although we do our best to ensure our chews are as delicious as possible, sometimes our furry friends just have particular or refined tastes. Nevertheless, we're glad that you were assisted accordingly and have been refunded for your order. ❤️ We thank you for trying PetLab Co. and hope you find something that would best fit your dog's appetite. We appreciate your review! 🥰 Kind regards, PetLab Co.