PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

13,463 approved reviews, newest moderated first

Sharon C.
Jul 21, 2022
I am beginning to notice a big change…
I am beginning to notice a big change in my 2 Hooligan GoldenDoodles. Their stools are more formed, my male is not as itchy on his back. And they both love these. A bit expensive for 2 big dogs, but if it keeps them healthy I will keep providing this for them.
Response from PetLabCo.Jul 22, 2022
Hi Sharon, We're so happy you're satisfied with the results you're seeing. It's comments like this that really inspire us to do what we do! Thank you so much for your feedback! ❤️ Kind regards, PetLab Co.
Mike
Jul 21, 2022
Love the allergy probiotics and earwash…
Love the allergy probiotics and earwash really helped my Shihpoos so I started a subscription!!!!!! THANK YOU SO MUCH FOR MAKING A GREAT PRODUCT !!!!!
Response from PetLabCo.Jul 22, 2022
Hi Mike, We're twice as happy to know that our products have helped your dogs! Thank you for trusting to use the PetLab brand! We are grateful for your review! ❤️ Kind regards, PetLab Co.
Abbigail Marie W.
Jul 21, 2022
Extremely happy
Such a great easy experience each time!
Response from PetLabCo.Jul 21, 2022
Hi Abbigail, Thank you so much for sharing your experience with us and for your kind feedback. We're always here to help and your pup's health is our top priority.❤️ All the best, PetLab Co.
Tammy
Jul 21, 2022
I received a container of the joint…
I received a container of the joint supplement for my dog and the supplements were clumped together and falling apart. I emailed Pet Lab and they got back to me in a timely manner and sent a new container at no charge right out to me. Thank you!!
Response from PetLabCo.Jul 21, 2022
Hi Tammy, We're glad to know that your concern was addressed in a timely manner. We have nothing but high hopes for your overall PetLab experience. ❤️ Thank you! All the best, PetLab Co.
Al
Jul 21, 2022
My dogs developed diarrhea immediately
My dogs developed diarrhea immediately. I sopped the product, and they returned to normal. Restarted the product and they became diarrheal again. Did the same one mote time with the same outcome. You should be refunding the customers, but good luck to anyone trying to get a response.
Response from PetLabCo.Jul 21, 2022
Hello Al, We are sorry to hear that your pup was ill. We hope that they are doing better now. We'd like to speak with you further about this. Would you mind providing an Order ID? We'll have a representative reach out to you soon. PetLab Co.
Janice H.
Jul 20, 2022
Rascal is finicky
My rescue Maltipoo will not eat these tablets with which I have had success with previous dogs. When I realized that nothing I did made the tablets palatable to him, I decided to cancel my subscription. The Petlab Co. staff was very understanding and worked with me to do just that.
Response from PetLabCo.Jul 21, 2022
Hi Janice, We're sorry to hear your dog won't eat the chews. We're happy to hear that you were satisfied with the way your concern has been handled. We appreciate the feedback! ❤️ Kind regards, PetLab Co.
Christina C.
Jul 20, 2022
Probiotics -PetLab …
I have used PetLab Probiotics for some time now and I felt it has been beneficial for my dog - giving her more life and maintaining good health in her senior years.
Response from PetLabCo.Jul 21, 2022
Hi Christina, We're so happy to hear that our chews have been beneficial for your dog. We hope we can keep helping her maintain her good health and well-being.❤️ Thank you so much for the feedback! All the best, PetLab Co.
K. H.
Jul 19, 2022
Great service
Great service! Amy responds to all messages and she has asked about my fur baby PJ. He seems to like everything I’ve given him
Response from PetLabCo.Jul 20, 2022
Hi Kyla, We are so happy to hear that you were satisfied with your customer service experience with Amy. Moreover, that your fur baby, PJ is enjoying our product. Your needs and your pet's health are our top priorities! 🐶 Thank you so much for your feedback. ❤️ Kind regards, PetLab Co.

PetLabCo.Reviews of thepetlabco.com

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More in Pet Stores, New York

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I am beginning to notice a big change…

Love the allergy probiotics and earwash…

Extremely happy

I received a container of the joint…

My dogs developed diarrhea immediately

Rascal is finicky

Probiotics -PetLab …

Great service