PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Alice S.
Great products and great customer service!
Response from PetLabCo.Apr 1, 2023
Hi Alice, We're happy that you're happy with our products and service. Thanks so much for sharing your feedback. Stay pawsome, PetLab Co.
Ronald S.
Was sent the wrong item. Called Petlab and they replaced the item immediately. Great customer service.
Response from PetLabCo.Mar 31, 2023
Hi Ronald, We really appreciate you letting us know how well we did. Our priority is always our customer service and product satisfaction, so we’re delighted to know that we’re getting it right! All the best, PetLab Co.
Billie jo L.
It worked wonders for my beagle/boxer mix. Her inside ears looked and felt like corn cobs, now they are smooth and silky and thin. She stopped chewing her paw pads and scratching like crazy.
Response from PetLabCo.Mar 30, 2023
Hi Billie! We're thrilled to hear that our product is working wonders for your furbaby. We're grateful for your feedback and support. 😊 Stay pawsome, PetLab Co.
Lisa T.
Great customer service. The person was very friendly.
Response from PetLabCo.Mar 30, 2023
Hi Lisa, We're glad that you are delighted with our customer service. Thank you for sharing your experience. Your positive reviews are greatly appreciated. 🐾 Stay pawsome, PetLab Co.
Taylor Van Z.
Customer service was amazing! I had accidentally ordered the wrong product and Shane with customer service helped correct the issue for me. I will continue to be a repeat customer due to how great my experience was.
Response from PetLabCo.Mar 23, 2023
Hi Taylor, It's great to hear that you had a positive experience here at PetLab Co. Feedback like yours encourages us to continue doing our best to make sure every customer's experience is memorable. Thank you! All the best, PetLab Co.
Angie
I never got my first shipment, it was such a delay. I can not rely on a subscription if I don't get my products.
Response from PetLabCo.Mar 22, 2023
Hello Angie, We are sorry to hear that your order was delayed. We'd like to speak with you further about your experience. A representative will reach out to you soon. PetLab Co
RH1110
I have their probiotics on auto order and they’re always here ready to be taken!
Response from PetLabCo.Mar 22, 2023
Hi RH1110, Thank you so much for your trust in our product. We're always here to help and your pup's health is our top priority.❤️ Stay pawsome, PetLab Co.
Pam & Roxy G.
I ordered the probiotic for my 1 year old shiTzu and she completely stopped scratching. It’s been amazing. She gave birth about a month ago and they also helped her little ones though her milk. This product is great!
Response from PetLabCo.Mar 22, 2023
Hi Pam & Roxy, We're thrilled to hear that our chews are doing wonders for your furry companion! Your positive feedback is a huge motivation for us here at PetLab Co. to continue providing excellent products for your dog's well-being. All the best, PetLab Co.
