PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Missy M.
Great products and customer service!
Response from PetLabCo.Aug 2, 2023
Hi Missy, Thank you for your review. We put in a lot of effort to exceed expectations just like yours, and we're thrilled to hear that we've hit the nail on the head. 🥰 All the best, PetLab Co.
Mary M.
Started my 2 older chih mixes on joint care chew. Female loves it the male is suspicious of anything new but I am able to fool him into taking them. This is the first month and I have noticed a difference in how they get around. Short of surg ery they will never be 100% but there is a big improvement. Very happy so far. Hope to try the dental product soon. Would definitely recommend this co. And the product
Response from PetLabCo.Aug 1, 2023
Hi Mary, We truly appreciate you for sharing your positive experience with us! 🥰 Our mission is to help the lives of both pets and owners and knowing that we are succeeding is what makes all our efforts worth it. 💙 All the best, PetLab Co.
Kimberly G.
This company is great in every aspect. Especially the customer service.
Response from PetLabCo.Aug 1, 2023
Hi Kimberly, It brings us immense joy to hear that you were satisfied with our customer service. Thank you for taking the time to share your experience and leaving such a wonderful review! 🥰 Stay pawsome, PetLab Co.
pivonka.joe
The allergy and immune product I am using has definitely helped Abby with her allergies. It took a few weeks to become effective but I definitely notice that she isn’t itching like she used to and her anal gland problem is much better.
Response from PetLabCo.Jul 30, 2023
Hi Joe, We're delighted to hear that our product has been helpful for Abby. Your satisfaction is our priority, and we appreciate your trust in our product. Thank you so much for the feedback! Stay pawsome, PetLab Co.
MARY R.
Easy to order and quick receiving. Thank you!
Response from PetLabCo.Jul 30, 2023
Hi Mary, Thank you for your kind words and positive feedback! We are pleased that you found our ordering process easy and that your order was delivered quickly. Providing excellent service is our top priority, and we strive to ensure a smooth and efficient experience for all our customers. Thanks again! Stay pawsome, PetLab Co.
SA
Thank you very much Pet Lab for your excellent customer service. I understand that the issue was a technical mistake. The issue has been resolved quickly and I am very happy with the service. I would be happy to purchase your product further. I had not authorized the payment of 69 CAD with Pet Lab Co ( I had only ordered for one box for 56CAD) before I press proceed- payment was automatically taken and payment set to automatic renewal for subscription. I am very disappointed with PetLab Co - this is my 1st ordering and my last time. Taking unauthorized money is not a good business tactic.
Response from PetLabCo.Aug 1, 2023
Hello, We're sorry that you were charged for an order that you weren't expecting. It appears that your order may have been generated from a subscription. We'd like to speak with you further about this. Could you provide us with an order ID? We'll have a representative reach out to you soon! Sincerely, PetLab Co
Gloria R.
Delivered when said I do recommend for pet owners
Response from PetLabCo.Jul 27, 2023
Hi Gloria, We're so glad you received your order as expected. Thank you for taking the time to let us know and leaving us a positive feedback. Your support is very much appreciated! Stay pawsome, PetLab Co.
Bec
I have had my senior dog Dottie on joint care chew for almost a year and it has been a game changer. When i noticed that they had changed the formula i was suspicious so i called and they walked me thru the changes and it was positive experience and seems like they made their product even better. CRAZY !! Now i am also trying allergy and immune. I had questions and called andall questions were answered and they were super helpful :)
Response from PetLabCo.Jul 27, 2023
Hi Bec, We're thrilled to hear about your positive experiences with the joint care chew for your senior dog, Dottie! It's wonderful to know that it has made such a positive difference in her life. It's great to know that we could help address your concerns and make the whole experience positive for you. Your feedback really means a lot to us! Stay pawsome, PetLab Co.
