Alecia L.
Got my order in a timely manner.
Got my order in a timely manner.
Response from PetLabCo.Oct 4, 2023
Hi Alecia, We're glad you received your order on time. Thanks so much for your feedback. Stay pawsome, PetLab Co.

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Alecia L.
Got my order in a timely manner.
Response from PetLabCo.Oct 4, 2023
Hi Alecia, We're glad you received your order on time. Thanks so much for your feedback. Stay pawsome, PetLab Co.
Jonathan E.
"Consistency is the key for best results". I was on a subscription plan and had my dogs on this for 11 months with the ProEnzyme Dental Kit. I consistently gave them to both of my dogs (pitbull & lab) on a regular basis. I never noticed a difference - it never helped their breath or helped prevent their plaque build-up. For years, I've brushed their teeth twice a week and kept them on a strict, vet-recommended diet, but we never saw a difference. Sorry to say, it's snake oil. Don't waste your money.
Response from PetLabCo.Oct 4, 2023
Hello Jonathan. We are sorry to hear that you didn't see the desired results in your pet. We'd like to speak with you further if we could. Could you provide us with an Order ID? We'll have a representative reach out to you soon! Sincerely, PetLab Co
Deborah W.
Had a complaint and they immediately took care of it
Response from PetLabCo.Oct 4, 2023
Hello Deborah, We're thrilled to know that we were able to address your concern right away. Thank you for sharing your experience! 😊 Best regards, PetLab Co.
Mary D.
Great communication
Response from PetLabCo.Oct 4, 2023
Hi Mary, We take customer support very seriously, so it's fantastic to hear that we were able to help you and your furry friend. 😊 Best regards, PetLab Co.
Joanne M.
Found the advert online, have been looking for some kind of medication for one of my 12 year old dogs. When I got to the checkout I was being asked if I would like certain other products,no thanks you know? Then one popped up to buy another tub at half price which i accepted, when the package arrived I found I had three tubs, looked online at my bank and found I had been charged twice due to hitting the add on tub. The company have been nothing more than amazing throughout, offered me 50% back and keep the tub. I explained that my dog had cushings disease and was enjoying these so i would have probably have bought more anyway, however after the customer service provided I will be shopping with them first and be recommending them to my other friends with animals.
Response from PetLabCo.Oct 3, 2023
Hi Joanne, Thank you for sharing your feedback with us. It's great to hear that we were able to resolve the issue promptly. Feedback like yours encourages us to continue doing our best to make sure every customer's experience is memorable. We hope both you and your furry friend continue to have positive experiences with us in the future.💙 All the best, PetLab Co.
regan G.
I never write reviews That stuff works didn't think it wood after two days great stuff
Response from PetLabCo.Oct 1, 2023
Hi Regan, Thanks a bunch for sharing your feedback with us! We really appreciate it and it's definitely put a smile on our faces. 🤗 All the best, PetLab Co.
Kelly B.
Your service department has great communication with your customers love the quick response.
Response from PetLabCo.Oct 1, 2023
Hello Kelly, We appreciate your uplifting review and are grateful for the opportunity to have served you. Thank you for taking the time to share your experience with us! ❤️ Best regards, PetLab Co.
Dedie S.
Great product with convenient auto ship! Thanks!
Response from PetLabCo.Sep 30, 2023
Hi Dedie, We're thrilled you and your pup are loving our product and subscription service. Thanks so much for your feedback! Stay pawsome, PetLab Co.