Shawn
Customer service doesn't exist
Customer service doesn't exist! I realized right as I hit send that Paypal had a different delivery address. I immediately email Petlab at their support email alerting them to the error. Silence!! Sent three more emails and nothing. Great online experience to buy but where are they after the sale? There are too many other companies out there - give your business to those who actually care for their customers AFTER THE SALE.
Response from PetLabCo.Nov 3, 2023
Hello Shawn, We are sorry that you weren't able to reach us. We recently had issues with our email. We'd be happy to send you a replacement order to the correct address. Could you provide us with an order ID? We'll have a representative reach out to you soon! Sincerely, Jose PetLab Co



