PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mary R.
Customer service is awesome and so are products.
Response from PetLabCo.Aug 7, 2024
Hello Mary, We appreciate your uplifting review and are grateful for the opportunity to have served you. We're thrilled that we exceeded your expectations and it's reviews like these that make our jobs rewarding! Best regards, PetLab Co.
Thomas W.
still waiting for a reply to my email sent informing them of my complaint regarding their so called "soft chews" that i bought! My dogs simply CANNOT chew them because they are as hard as steel!!
Response from PetLabCo.Aug 7, 2024
Hi Thomas, We're sorry you had this experience. Could you kindly provide us with your Order ID? We would like to look further into this matter for you. Thank you! Sincerely, PetLab Co.
customer
You guys helped me out with a replacement of my pets supplements. I'm very greatful for this company. Thank you so much petlab company
Response from PetLabCo.Aug 6, 2024
Hi there, Your review has put a smile on our faces! Knowing that we were able to provide you with exceptional customer service makes us happy. Thank you for your kind words! Best regards, PetLab Co.
SuperMare
After spending a lot of money on teeth cleaning for our little dog…… I decided to try this product. I don’t expect to work within two weeks! But that’s what happened. Our little dog has her annual check up this month so I’m curious to see what the vet says. UPDATE!! The vet looked at her teeth with an astonished face and said “her teeth look good and the tooth we were wanting to keep an eye on? I can’t see any problem, no redness at all. I guess it was a false alarm”. How often do you use a Vet say that??
Response from PetLabCo.Aug 6, 2024
Hello there, We're over the moon to hear this! Thank you for sharing your experience. Knowing that our product is helping your furry friend feel their best really makes our day. 😊 Stay pawsome, PetLab Co.
Patricia E.
I adopted my baby from a rescue. He had his teeth done & loss a few teeth. Cooper doesn't care for brushing his back teeth. So I decided to try the teeth powder. He has been on it for five months & he will continue it always. His teeth are still beautiful from the cleaning after 8 months. The powder doesn't bother Cooper at all. I am so relieved the powder works so well. I don' t want my baby having to get them cleaned again. I highly recommend the teeth powder!!!!!!!!
Response from PetLabCo.Aug 6, 2024
Hello Patricia, Thanks for the fantastic feedback! We're so happy to know that our product is benefiting Cooper. It’s stories like these that inspire us to keep doing what we do. Give Cooper an extra belly rub from us! 🐶❤️ Kind regards, PetLab Co.
C. C.
My dogs are so healthy taking these probiotic chews. We have been getting them for many months. When m delivery came with an empty package,nothing inside,I was upset. When I reached out to Pet Lab,they immediately sent out another order. I received it soon. I am so grateful to Pet Lab for helping me out.I didn’t want to stop giving my dogs these chews. Thank you I am a happy customer.
Response from PetLabCo.Aug 6, 2024
Hi C, Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are grateful for your support and look forward to continuing to serve you and your furry friends with top-notch products and service. ❤️ Best regards, PetLab Co.
Sheryl
My little girl's teeth and breath have improved a lot. And she actually enjoys using it. Which makes giving it to her very simple. I really appreciate that!
Response from PetLabCo.Aug 6, 2024
Hi Sheryl, Thank you for letting us know how well our product is doing wonders for your dog. We're dedicated to making a positive impact, and feedback like this reassures us we're on the right track. 🐕 All the best, PetLab Co.
Michael A.
They get me my subscription every month and notify if anything is not right.
Response from PetLabCo.Aug 6, 2024
Hi Michael, It's fantastic to know that you appreciate the convenience of our subscription service. Thank you for taking the time to leave feedback – that means a lot to us! Sincerely, PetLab Co.
