PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jason C.
My dogs are thriving off the product and this company has amazing customer support.
Response from PetLabCo.Sep 8, 2024
Hello Jason, We truly appreciate your feedback. It’s great to hear that our product is helping your dog thrive and we were able to offer you excellent customer service. Your satisfaction and your pet’s health mean a lot to us. 😇 All the best, PetLab Co.
Samantha
Always a great experience! I recently had an issue with one of my shipments & they stepped up and immediately sent out a new package!
Response from PetLabCo.Sep 8, 2024
Hello Samantha, We are thrilled to hear that you were satisfied with our customer service! Providing top-notch service is one of our priorities, and we are delighted that you had a positive experience. 🥰 Stay pawsome, PetLab Co.
Sheryl F.
They don’t seem to be working as well I use probiotic and coat and skin and my dog has started to have skin problems. My current order number is 815636 but I’m on monthly subscription
Response from PetLabCo.Aug 12, 2024
Hey Sheryl, We're sorry that your dog is having this experience. Could you please provide us with your Order ID? We will have a representative reach out to you shortly so we can look into this matter further. Sincerely, PetLab Co.
Bob W.
Great service and help - The products we are using are working
Response from PetLabCo.Sep 8, 2024
Hello Bob, We’re absolutely thrilled to hear that your experience with us has left a positive paw print! 🐾 It’s fantastic to know that you are satisfied with our products and service. Your feedback means a lot to us! Best regards, PetLab Co.
Nora W.
My order was taken care of quickly professionally, and on time
Response from PetLabCo.Sep 8, 2024
Hello Nora, Thank you for your kind words about our customer service! We aim to exceed expectations and it's fantastic to know that we achieved that with you. 😊 Best regards, PetLab Co.
Jay B.
Great product. We can see a marked improvement
Response from PetLabCo.Sep 8, 2024
Hey Jay, We’re excited to hear that our product is doing wonders for your dog. Thank you for taking the time to share your positive experience! Your feedback inspires us to keep providing great products. Stay pawsome, PetLab Co.
Mrsloveshark
My dog loves PetLab probiotics, and he has not had one ear infection since we started giving them to him daily. Maverick would get an ear infection every time he went swimming, but he loves water, so it was a challenging situation. That is no longer an issue thanks to PetLab I wish I could order four bottles every six weeks instead of just three. That is my one recommendation for improvement.
Response from PetLabCo.Sep 8, 2024
Hey there, Thank you for sharing this amazing feedback! We’re thrilled to know that our product is making a difference for Maverick. It’s incredibly rewarding to hear stories like yours, and it motivates us to continue working hard to create products that pets love and benefit from. Best regards, PetLab Co.
Carol F.
Great products for my pet. Also responsive customer service too.
Response from PetLabCo.Sep 8, 2024
Hi Carol, Thank you for your kind words about our products and service. Feedback like yours encourages us to continue doing our best to make sure every customer's experience is memorable. Stay pawsome, PetLab Co.
