PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Melody P.
My dog is moving better and doesn’t seem to struggle to get up and down.
Response from PetLabCo.Sep 8, 2024
Hi Melody, Thank you so much for your kind review! We’re glad to hear that our product is helping your dog. It's feedback like yours that motivates us every day. Give your furry friend a hug from us! 🐾 Kind regards, PetLab Co.
Tracey P.
Cancel future orders. They're coming to regular!
Response from PetLabCo.Aug 12, 2024
Hi Tracey, We would like to assist you further with your subscription. Would you mind sharing your Order ID with us? We will have a team member reach out to you to assist you with your subscription issue. Kind regards, PetLab Co.
Dustin G.
I like Pet Lab’s products, but I hate every other thing to do with them. I hate their website, I hate they subscription model, I hate their packaging. I hate their sales. I hate their customer service. I wish you could buy their product at any other retailer and that their products came in larger sizes so that there wasn’t so much plastic waste.
Response from PetLabCo.Aug 12, 2024
Hello Dustin, We're truly sorry to hear that you've had such a frustrating experience with us. Your feedback is important, and we want to make things right. Could you please share your Order ID with us? We’d like to address your concerns and assist you further. Thank you. Stay pawsome, PetLab Co.
Karyl McManus F.
I know I'm giving my dog a better health record and longer life.
Response from PetLabCo.Sep 8, 2024
Hi Karyl, We couldn't be happier to hear your feedback! Feedback like this motivates us to continue delivering top-notch products that pet parents can trust. We're grateful to have customers like you who value their furry companions as much as we do. 😍 Kind regards, PetLab Co.
Merna
Great product. Excellent customer service.
Response from PetLabCo.Sep 8, 2024
Hi Merna, Your feedback holds tremendous value for us, and we are honored to have played a part in your pet's well-being. Thank you for being an integral part of our community and for choosing to entrust your pet's care to our product! 💙 Warm regards, PetLab Co.
Shawn C.
It is always on time. The joint supplements have helped our RayRay more than you would know. It has helped him avoid surgery on his acl’s in both knees
Response from PetLabCo.Sep 8, 2024
Hi Shawn, Thank you for sharing your wonderful experience with us! We are thrilled to hear that our product has successfully helped RayRay and brought him comfort. Your trust and satisfaction mean the world to us. We are grateful for the opportunity to help RayRay's joint health. ♥️ All the best, PetLab Co.
Bryan
Great products, timely delivery and good service.
Response from PetLabCo.Sep 8, 2024
Hey Bryan, We’re pleased to hear that you had a great experience with our products and service. Your feedback means a lot to us, and it’s wonderful to know that we could meet your expectations. Thank you for taking the time to share your experience! Kind regards, PetLab Co.
Joanie L.
Customer service was very quick to respond and very helpful helping with the concern I had.
Response from PetLabCo.Sep 8, 2024
Hey Joanie, It brings us immense joy to hear that you were satisfied with our customer service. Thank you for taking the time to share your experience and leaving such a wonderful review! All the best, PetLab Co.
