PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Beverly C.
We lost our dog and they were very understanding. We'd recently received our subscription. They cancelled the subscription and refunded our money - no questions asked.
Response from PetLabCo.Aug 30, 2024
Hey Beverly, Thanks for sharing your experience with us. We're truly sorry for your loss, and we appreciate your kind words about our customer service. We're glad we could make things a little easier for you during such a tough time. Take care, PetLab Co.
Bryan F.
Our Am Staff, Coda, could barely walk. Once we started to give him Pet Lab joint chews, CBD oil, and glucosamine tablets, he completely turned around. He was then able to walk and do the things that dogs do. He lived another 2 to 3 years because of the supplements.
Response from PetLabCo.Aug 30, 2024
Hi Bryan, We're delighted to hear that the chews have made such a positive difference for Coda! It's heartwarming to see our furry friends regain their youthful energy. Thank you for sharing your experience.🥰 Kind regards, PetLab Co.
Sharon W.
My 12 yo beagle/terrier mix acts like a puppy since I started her on the Joint Care chews! She can clear her whole body off the floor when she jumps to catch her treat! Her vet is amazed at how agile she is! I'm thrilled that she is enjoying her life so much. It's fun to watch her chase the squirrels out of her yard.
Response from PetLabCo.Aug 30, 2024
Hey Sharon, We are absolutely delighted to hear that your dog is doing so much better and is living a happier life now! 🥰 It is incredibly uplifting to know that our product has made such a difference to her mobility and overall health. We are so thankful to you for sharing your story, and we are truly grateful to have both you and your dog in our pack. Kind regards, PetLab Co.
Afton P.
Always helpful
Response from PetLabCo.Aug 30, 2024
Hello Afton, It brings us immense joy to hear that you were satisfied with our customer service. Thank you for taking the time to share your experience and leaving such a wonderful review! Warm regards, PetLab Co.
Kari O.
Product has been helpful for my dogs breath.
Response from PetLabCo.Aug 30, 2024
Hi Kari, Thank you for letting us know how our supplement has helped your dog's dental health. Your feedback means a lot to us, and we are grateful for your support. Kind regards, PetLab Co.
Stephen
I have been giving my dog ProBright for 3 months now (started 5/15/2024), and he still has tartar/plaque on his teeth and has really bad breath.
Response from PetLabCo.Aug 12, 2024
Hi Stephen, We regret that the product didn’t meet your expectations like it has for other customers. Could you kindly provide your Order ID so we can assist you further? Thank you. Stay pawsome, PetLab Co.
Cheryl C.
My auto ship is always on time. It is a great product and my dog is doing well on it
Response from PetLabCo.Aug 30, 2024
Hello Cheryl, We’re absolutely pleased to hear that you had a great experience with our product and service. It’s wonderful to know that we could meet your expectations. Thank you for taking the time to share your experience! Stay pawsome, PetLab Co.
Jdog
Great company & outstanding products!! Probright has been a game changer!!
Response from PetLabCo.Aug 30, 2024
Hello there, We can't thank you enough for taking the time to share such a fantastic review. Thank you for sharing your experience with us. It's amazing to know that we're helping furry friends like yours. 🌟 Stay pawsome, PetLab Co.
