PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

13,463 approved reviews, newest moderated first

Faun C.
Aug 12, 2024
My dog's vitamin package hadn't arrived…
My dog's vitamin package hadn't arrived in the mail like it usually does and Pet Lab was quick to resend the package even though it wasn't their fault that the package was lost in the mail. I appreciated their quick response!
Response from PetLabCo.Sep 13, 2024
Hi Faun, We’re so thankful for your positive feedback. It’s rewarding to know that our customer service team made a difference for you. We strive to offer the best support and appreciate your recognition of our efforts. Best regards, PetLab Co.
Joan C.
Aug 12, 2024
Excellent Customer Service
Always on time and pompt to respond!
Response from PetLabCo.Sep 13, 2024
Hi Joan, We’re pleased to hear that our service provided you with a great experience. Your satisfaction is our goal, and we’re happy to know we’ve achieved it. Stay pawsome, PetLab Co.
Stacy M.
Aug 11, 2024
Petlabco has quality products
Petlabco has quality products. The supplement treatment I give my dog resolved his chronic dry and itchy ears.
Response from PetLabCo.Sep 13, 2024
Hello Stacy, Thank you for your positive feedback! It’s wonderful to hear that our product is doing such great things for your dog. Your satisfaction and your pet’s health are our goals. 🥳 Stay pawsome, PetLab Co.
Sierra K.
Aug 11, 2024
Chews are excellent for my dog and I…
Chews are excellent for my dog and I believe that they have prolonged his life.
Response from PetLabCo.Sep 13, 2024
Hey Sierra, Thank you so much for your kind words! We're absolutely thrilled to hear that our product is making a positive difference for your dog. It's always wonderful to hear success stories like yours. 🐾 Sincerely, PetLab Co.
Fumiko
Aug 11, 2024
My dog’s bad breath has gone!
My dog’s bad breath has gone!! Just add this in his water bottle,so easy and works well.
Response from PetLabCo.Sep 13, 2024
Hi Fumiko, We’re so happy to hear that our product is benefiting your dog. Thank you for sharing your experience with us. We’re dedicated to providing products that make a real difference. Warm regards, PetLab Co.
Arlene
Aug 11, 2024
Made me a believer
I was a little skeptical when I first started using ProBright. But I have been using it for over 6 months now and noticed very good results on my dog's teeth. They look cleaner and whiter - also no doggie breath! I would definitely recommend this product.
Response from PetLabCo.Sep 13, 2024
Hey Arlene, We are over the moon to hear about the positive impact of our product. Thank you for taking the time to share this wonderful feedback with us. Contributing to your dog's dental health means a lot to us. Best regards, PetLab Co.
William
Aug 11, 2024
Recived products on time
Recived products on time. Also they are great products
Response from PetLabCo.Sep 13, 2024
Hey William, We're so excited to hear that you got your orders right on schedule! Thank you for choosing us to take care of your furry friend's needs - we appreciate you! 🐾 Kind regards, PetLab Co.
Diane K.
Aug 11, 2024
Timely orders and quality products.
Timely orders and quality products.
Response from PetLabCo.Sep 13, 2024
Hi Diane, We're glad to know that you are satisfied with our products and service. Your feedback is incredibly valuable to us, and it reassures us that we’re on the right track. Thank you for your support! Warm regards, PetLab Co.

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