PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Gabe R.
Great products!!! We fully on board for the tooth powder, it works great!
Response from PetLabCo.Jun 30, 2026
Hi Gabe, We're so happy to hear you're fully on board with our tooth powder and that it's working great for your pet! Thank you for sharing your positive experience. Kind regards, PetLabCo.®
Brent
Our dog seems to like the tablets! Everytime my order gets attempted to be delivered it is delayed or lost. Whatever carrier Pet Lab is using for delivery is a VERY unreliable company. Pet Lab always assures that I get my order but its late and I have to spend time contacting them too many times.
Response from PetLabCo.Jul 1, 2026
Hi Brent, Thank you so much for sharing your experience! While we are thrilled to hear your dog is liking the chews, we are sorry to hear about the trouble you have had regarding the deliveries. We appreciate your feedback! Regards, PetLabCo.®
Phillip A.
We have been using PetLab ProBrite for over a year and are just amazed at how much better our senior dogs teeth look. He refuses a brush, so this has literally been a life saver.
Response from PetLabCo.Jun 30, 2026
Hi Phillip, We are so pleased to hear about the amazing improvement in your senior dog's teeth after using ProBright for over a year. It's wonderful that our product has been such a great help, especially since brushing is a challenge. We always encourage to keep brushing as part of their routine, but we understand the challenges. Thank you for sharing your positive experience! Kind regards, PetLabCo.®
customer
Comes when I need it! My dog loves it too🐾
Response from PetLabCo.Jun 30, 2026
Hi there, We are so happy to hear that you receive your orders when you need them and that your dog loves our products. Thank you for sharing your positive experience! Best regards, PetLabCo.®
Shannon C.
Yes, it's working on my female coat very well she still has some spots that hair has grown back yet.
Response from PetLabCo.Jun 30, 2026
Hey Shannon, We're so happy to hear our product is working well for your dog! We appreciate you sharing your positive experience with us. Kind regards, PetLabCo.®
Priscilla T.
I can see the difference in my dog. Just waiting for more improvement, because she’s still scratching.
Response from PetLabCo.Jun 30, 2026
Hi Priscilla, We are happy to hear you're seeing a difference in your dog! Many of our customers notice changes within 90 days of consistent use. Please keep us in the loop on your dog's progress! Warm regards, PetLabCo.®
customer
Easy access to live assistance to alter delivery schedule.
Response from PetLabCo.Jun 30, 2026
Hi there, We're happy to hear that our system allows it to be easy access to live assistance and altering delivery schedule. We appreciate your positive feedback! Warm regards, PetLabCo.®
customer
Lets see, your product worked for about a month but beyond that I would like to let everyone know that I have been trying to get out of this subscription for 4 months now!!! DO NOT SUBSCRIBE! They will not let you out!!! They still charge my account EVERY month after repeated Cancel notifications every month.
Response from PetLabCo.Jul 1, 2026
Hi there, We are sorry to hear about your experience. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement. Being on a subscription is the best way to make sure your products arrive on time and at the best price! Our subscribers receive 20% off the price of their product, and that price will not increase for the lifetime of the subscription. You can manage your subscription online through our customer account portal, found here: https://account.thepetlabco.com/login Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
