PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kathy W.
The young lady in customer service was very helpful in changing my subscription amount when the web site wouldn’t allow me to do it. More reps should br like her!e
Response from PetLabCo.Jul 2, 2026
Hi Kathy, We are thrilled to hear our team was able to assist you with your subscription needs. Thank you so much for sharing your experience with us. We appreciate you being a part of our community! Regards, PetLabCo.®
Neil T.
Very helpful and friendly company. The dog treats worked wonderfully with my German shepherd tummy
Response from PetLabCo.Jul 2, 2026
Hi Neil, We're so happy to hear that our supplements have worked wonderfully for your German Shepherd's tummy! Thank you for sharing your positive experience with us. Regards, PetLabCo.®
Mary. E S.
Not having to reorder. Much nicer. Thank you. MES
Response from PetLabCo.Jul 2, 2026
Hi Mary, Thank you so much for your feedback. We appreciate you being a part of our community! Regards, PetLabCo.®
Mairene H.
Mi experiencia con PetLabCo ha sido maravillosa, las entregas se realizan justo a tiempo, cambié mi dirección y mi paquete llegó sin problemas a mi nueva dirección, con respecto al uso del probiótico y su calidad, soy de la opinión que el producto cumple con todas mis expectativas, mi perro goza de una mejor salud, come mucho más que antes y permanece siempre muy animado, así que del 1 al 10 le doy un 10.
Response from PetLabCo.Jul 2, 2026
Hola Mairene, Muchas gracias por compartir tu experiencia. Nos alegra mucho que estés viendo los beneficios para tu perro. ¡Agradecemos que formes parte de nuestra comunidad! Saludos, PetLabCo.®
customer
My dog likes the supplement, but it is doing nothing for her breath.
Response from PetLabCo.Jul 2, 2026
Hi there, Thank you so much for sharing your experience. We are sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®
customer
Stop the order shipment! I only wanted 0ne!
Response from PetLabCo.Jul 2, 2026
Hi there, We are sorry to hear about your experience. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
Monica
Sneaky website, automatically signs you up for recurring subscriptions of multiple products I didn't order. They make it difficult to cancel to. Not sure how I enrolled for subscriptions without ever even creating an account. cant stand companies that do this. Not sure I the product is even good, Im so annoyed with this company I would never bother to try it again.
Response from PetLabCo.Jul 2, 2026
Hi Monica, We’re really sorry for the confusion caused. Please know that we never enroll customers into a subscription without their consent — customers are only placed on a subscription if the “Save more with a subscription” option is selected and not toggled off during checkout. We'd love the opportunity to look into this further. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.®
Shawn C.
Pet lab probiotics do not waste your money. I have been using this product for over three months. Definitely overpriced with no results. Talk to your veterinarian about a real probiotic that will work.
Response from PetLabCo.Jul 2, 2026
Hi Shawn, We're really sorry to hear you did not see the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options - please share your order number so we can help! Thank you so much for giving our Probiotic Chews a try and for your feedback! We value your input and use it to continuously improve our work and products to better serve you in the future. Warm regards, PetLabCo.®
