PetLabCo.Reviews of thepetlabco.com

Terrible customer service. I have attempted to contact them twice by email for a return address before the 14 day return window runs up. My package is unopened and qualifies for a return under their return policy. There is no address or phone number on their website. Today is my deadline. I am going to attempt to send it back to the address listed on the mailing label. If I do not hear from them or receive a refund, I am going to dispute the charge on my card.

Sam did an excellent job helping me with my order and resolving my problem!

My dog is 9 and I noticed something about her teeth that worried me that it might lead to an anaesthetic procedure at the vet. I saw the advert by Petlab for cleaning dog teeth. Although being a bit sceptical I placed an order. Daisy Mae has had the tooth powder sprinkled on her meal daily and within a short time her teeth were clean.

I received the product monthly and I don't think I signed for it. But that could be my mistake maybe but other than that is not working. My dog still itching.

I couldn't give zero stars. But i put in an order of 56 dollars from these crooks and it was made Aug. 24th. It's now September 14th and they told me the last time I was getting my stuff expedited because it was lost in transit. They are crooks don't not buy anything from them.

I got the allergy chews which has 30 chews in 1 bottle. Then I got the product and I read on the back its for small dogs? So if I give 2-3 a day this wont even last 2 weeks which is crazy cause they are pretty expensive.

I purchased the ProBright Advanced dental product because they claim it would help your dog's teeth reducing bad breath and tartar buildup. I saw no results after finishing the first tub. Then, they state that you won't really see results with just one, so I bought another one and still saw no results. Then, they claim you need to use it for at least 3 months to begin seeing results. They offered a discount for the third bottle, which I took, and gave them the benefit of the doubt. To my dismay, after three months and three tubs there is still no change in the breath or tartar buildup of my dog. Even more, they sent me a reminder to review the product, which I did, and I gave them an honest 1-star review stating the product did not work despite spending so much money on three tubs because they claimed it worked so great. They replied to my review, but for some reason it does not appear on their website at all. Nor do any other 1-star reviews or 2-star. They delete reviews that are lower than 3-stars for that product! How fake and ridiculous of a product and a company to do that! So dishonest to people. It's up to you. BUY AT YOUR OWN RISK!

This probiotic has worked wonders for my pup. Her stools have gone from soft and mushy to firm. She’s not experiencing stomach upset issues or a rumbling tummy anymore. Her ears also showed improvement with less yeast buildup.